Client services manager
5 days ago
Welcome to Zoom Mantra Productions, a premier Creative Content Production House based in Mumbai. We specialize in Video, Photography, and A+ Content, and are authorized service partners for marketplaces like Amazon, Flipkart, and more. With a state-of-the-art studio and an experienced team, we offer complete end-to-end solutions to elevate brand presence through visual storytelling.
Role Description
This is a full-time on-site role for a Client Services Manager at Zoom Mantra Productions in Mumbai. The Client Services Manager will be responsible for ensuring customer satisfaction, managing client services, utilizing analytical skills for data interpretation, maintaining seamless communication with clients, and providing exceptional customer service.
Qualifications
Customer Satisfaction and Client Services skills
Generating business from existing clients and new leads
Getting work done from various department and upsell
Analytical Skills for data interpretation
Strong Communication and Customer Service abilities
Proven experience in client relationship management
Ability to multitask and prioritize effectively
Detail-oriented with excellent organizational skills
Experience in the creative industry is a plus
Bachelor’s degree in Business Administration or related field
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