CRM & Loyalty Associate

1 week ago

Navi Mumbai, India Grexa AI Full time
About Grexa Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders / CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products - this is your calling.

Create and implement processes to deeply understand the client’s business as well as to onboard them such that they integrate Grexa into their daily operations confidently. 
Strategically identify growth opportunities among clients, advising clients on how to unlock more value through advanced features and tailored solutions.
5 years of work experience in Program Management, Operations, or Growth roles etc
~ Experience in designing and scaling operational processes.
~ Proficiency in basic tech tools like CRM systems, Excel, WhatsApp APIs, marketing tools, etc.

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