CRM & Loyalty Associate

1 week ago

Mumbai, India SEED Global Education Full time
ASSOCIATE - CLIENT OPERATIONS TECHNOLOGY WORK EXPERIENCE: 1-2 YEARS
MUMBAI, LOWER PAREL
WORK MODE: WORK FROM OFFICE

SEED Global Education is a UK-headquartered higher education strategy & consulting firm that aims to help universities grow their international footprint and build a local presence in key strategic markets . At SEED, we pride ourselves on our comprehensive understanding of the higher education market in India, Middle- East & Africa. Having worked with numerous reputed universities and higher education service providers, the founding team has rich experience in developing strategies to help universities attract greater international representation.
SEED Global Education works with several leading universities across the globe such as Imperial College Business School, Columbia University, Duke University, University of California, Berkeley, University of Toronto - Rotman, New York University, INSEAD, etc.

This is a dynamic, hybrid Operations and Technology role at SEED Global Education, blending hands-on platform management and technical expertise with essential operational logistics and communication . The successful candidate will be the key operational driver, ensuring the flawless execution of all virtual and in-person events and optimizing the efficiency of core business platforms.

Serve as the expert and owner for event and CRM platforms (FormsCraft, Accelevents, HubSpot), handling everything from initial setup and testing to live execution .
Manage, maintain, and potentially integrate data across various systems, leveraging a solid understanding of Relational and Non-Relational Databases .
Utilize knowledge of Node.js for potential custom scripting, API integrations, or advanced troubleshooting, enhancing platform functionality.
Manage all technical and logistical aspects of events, ensuring a smooth, seamless experience for all participants.
Act as the primary trouble shooter for technical issues, applying a problem-solver mindset to optimize workflows and identify operational bottlenecks for tech-driven solutions.
Communication & Data Insights:
Maintain the integrity of CRM data and generate actionable reports on registrations, attendance, and engagement metrics to drive insights for the organization.

Bachelor’s in Engineering, Computer Science, IT, or related field.
Experience or familiarity with back-end technologies such as Node.js.
Working knowledge of database systems, including both Relational and Non-Relational Databases (e.g., SQL, MongoDB, etc.).
Strong written and verbal communication skills—you can explain complex tech in simple words.
Comfortable working with CRMs and event platforms (FormsCraft, Accelevents, HubSpot).
Competitive salary commensurate with experience.
Professional development opportunities.
Dynamic and inclusive work culture with opportunities for growth and advancement.
Join us at SEED Global Education and be part of a team that is shaping the future of education through technology. To know more about SEED, visit our website & social media handles
Website –  
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LinkedIn –

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