![Deluxe](https://media.trabajo.org/img/noimg.jpg)
Deluxe | Technical Onboarding Coordinator, Platform Operations | delhi
2 weeks ago
With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit currently have an opening for a Technical Onboarding Coordinator, Platform Operations. This position will be located in Bangalore
Position Overview
The Technical Onboarding Coordinator, Platform Operations will be responsible for analyzing customer content fulfillment requirements and translate them into system orchestrated automated workflows. Focus and understanding of content fulfilment, digital workflows, asset and data management systems/platforms. The position may work independently on requests or as directed by onboarding Engineering or Technical Project Management staff. The Technical Onboarding Coordinator will work with internal and external teams to ensure that data and requirements are accurate, timely, and structured properly for workflow automation. This can also include troubleshooting, title metadata and asset metadata updates. (KD1) This position is based out of Bangalore.
Primary Responsibilities
Manage and/or assist on technical On-boarding initiatives for customer profile configuration which drives automate end-to-end processing workflows
Interface with end users from various internal and external groups to ensure On-boarding of fulfillment workflows to the Deluxe ONE platform
Responsible for updating and reporting configuration issues by communicating via creating or updating incidents and email advisements and/or Jira ticketing , this involves problem solving through precise documentation and effective follow up(KD2)
Responsible for communicating status, updates, progress, blockers, or issues related to the Onboard with relevant stakeholders. This can be via Jira ticketing, Slack, email, or meetings/calls(KD3)
Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines
Follow established workflows and SOP’s, in addition to being flexible and collaborate defining on new processes(KD4)
Provide timely, accurate, professional and responsive support, verbally and via email, (KD5) to internal and external customer/clients to resolve all issues reported and take proactive steps to prevent the conflict/problem from reoccurring
Ability to generate required reports from the system as well as read and utilizedata and (KD6) information
Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements
Balance multiple requests at once, and prioritize items to meet deadlines(KD7)
Take on new assignments as dictated by Lead or Director, as well as proactively pick up open tickets and requests(KD8)
Qualifications
Minimum of a High School Diploma or equivalent, Associate degree or above preferred
3+ years in Media Distribution & Technology
Strong understanding of audio/video file formats (IMF, UHD, HD, SD), television standards, film formats, codecs, bitrates, frame rates, video resolutions, standards conversions, broadcast audio configurations, timed text formats , and electronic delivery technologies (S3, Aspera)
Knowledge of media processing tools including Hybrik, Final Cut Pro, QuickTime Pro, MacCaption, Compressor and Vantage
Understanding of content fulfilment, digital workflows, asset and data management systems/platforms.
Excellent attention to detail with strong organizational skills and ability to multitask
Excellent teamwork, written and verbal communication skills.
Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player.
-
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Deluxe | Employee Relations Manager | delhi
2 weeks ago
delhi, India Deluxe Full timeJob DescriptionThe main purpose of the Bangalore ER Manager role at Deluxe is to ensure treatment of employees is fair, respectful, and consistent with Deluxe’s culture and core values.The Employee Relations Manager will provide employee relations and investigation expertise, case management, consultation and project management support.The responsibilities...
-
Localization Coordinator
3 months ago
delhi, India Deluxe Full timeTitle: Localization Coordinator, SubtitlingBusiness Unit: Deluxe LocalizationAbout the CompanyAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and...
-
Project Coordinator
3 months ago
delhi, India Deluxe Full timeTitle: Localization Coordinator, DubbingPosition Summary as a Localization Coordinator, Dubbing , you will play a crucial role in coordinating all aspects of dubbing projects with Deluxe-owned and external dubbing studios. Your primary responsibility will be to ensure the smooth and timely delivery of projects by distributing source assets, monitoring...
-
Instructional designer
2 weeks ago
Delhi, India Deluxe Full timeDeluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...
-
Deluxe | Senior Analyst, Accounts Receivable
19 hours ago
delhi, India Deluxe Full timeAbout the CompanyAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization,...
-
Financial Operations Specialist
1 day ago
Delhi, Delhi, India Deluxe Full timeAbout DeluxeDeluxe is the world's leading multidisciplinary service provider, underpinning the media and entertainment industry by offering global content distribution, localization, accessibility, and mastering solutions. With headquarters in Los Angeles and offices worldwide, the company employs over 3,200 experienced professionals.
-
Senior Accounts Executive – Finance
6 months ago
Delhi, India Deluxe Full timeSenior Accounts Executive – FinanceDeluxe globally is based in Burbank, California and is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset...
-
Training Experience Creator
1 week ago
Delhi, Delhi, India Deluxe Full timeDeluxe Media Inc. Job OpportunityWe are seeking an experienced Instructional Designer to join our team at Deluxe Media Inc., a leading provider of media and entertainment services.About the Role:The successful candidate will be responsible for designing, developing, and delivering training experiences that meet the learning objectives of our clients. This...
-
Delhi, India Deluxe Full timeAbout the CompanyAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing premium content creators and distributors. From Global Cinema, Content Distribution, Localization, and Mastering to end-to-end innovation and scale across Streaming, Theatrical, Broadcast and Mobile landscapes, Deluxe...
-
Client Coordination
6 months ago
Delhi, Delhi, India Truemind Capital Full time**Role **Client Coordination - Operations **Designation **Assistant Manager **Joining **Immediate Qualification Graduate Residence Delhi NCR Education Background Any Years of Work Experience Min 2 Years and Max 8 Years Work Profile Client Coordination Role in Mutual Funds Industry Communication Good written and spoken English communication Soft...
-
Backend Operation
6 months ago
Delhi, India Mantra Care Full time**Job description** As a backend operations professional, your job responsibilities typically involve managing the technical aspects of onboarding new clients or users onto a platform or system. **Responsibilities for this role**: - Coordinate and facilitate the onboarding process for new clients onto the platform or system. - Set up and configure the...
-
Onboarding Coordinator
3 months ago
Delhi, Delhi, India Abhidi Solution Private Limited Full time**Job role **Responsibilities**: - Collaborate with team and other stakeholders to coordinate onboarding requirements. - Develop and maintain detailed project plans outlining onboarding tasks, timelines, and responsible parties. - Coordinate onboarding activities. - Facilitate communication and collaboration among internal and external stakeholders to...
-
Customer Service Liaison for Deluxe Hotel
1 week ago
Delhi, Delhi, India Hotel de Romana Full timeCompany OverviewLocated in the heart of New Delhi, India, Hotel de Romana offers a unique blend of comfort and character to its guests. With 35 rooms, this deluxe budget hotel is an ideal choice for travelers seeking a convenient and memorable stay.Role DescriptionThe Front Office Receptionist plays a vital role in ensuring seamless guest experiences at...
-
Lead Visualizer for Global Content Delivery
3 days ago
Delhi, Delhi, India Deluxe Full timeWe are seeking a highly skilled Lead Visualizer to join our team at Deluxe, a leading global entertainment company. As a key member of our post-production team, you will be responsible for creating and delivering high-quality visual effects for our clients across the globe.The successful candidate will have extensive experience in 3D CGI and proficiency in...
-
Client Services Team Lead
3 weeks ago
Delhi, India Deluxe Full timeABOUT THE ROLE:As the Team Lead, Order Management you will play a crucial role within Client Services, overseeing the day-to-day operations of the Order Management team while contributing to strategic client initiatives. Your role will encompass not only the execution of order management tasks but also leadership and coordination among team members to ensure...