IRD Order Taker
2 weeks ago
About the Company The Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a high-quality guest experience. The ideal candidate possesses excellent communication skills, a strong attention to detail, and a passion for hospitality. The Room Service Order Taker is responsible for providing exceptional service to guests through in-room dining requests. Take Orders Accurately: Answer incoming room service calls (and/or handle digital/online orders) promptly and professionally, clearly documenting guest requests including menu items, dietary restrictions, allergies, and special instructions. Offer recommendations, explain menu items, and suggest pairings to enhance the guest dining experience. Manage Special Requests: Accommodate dietary needs (e.g., securely and confirm billing details with guests. Coordinate with Kitchen & Delivery Teams: Relay orders accurately and in a timely manner to the kitchen and room service attendants; Maintain Order Tracking System: Log all orders in the property management system (PMS) or room service software, ensuring real-time updates and accuracy. Handle Guest Inquiries & Complaints: Resolve minor issues promptly and escalate concerns to supervisors when necessary, ensuring guest satisfaction. Adhere to food safety standards, sanitation guidelines, and hotel policies regarding guest privacy and security. Support Team Operations: Assist with inventory checks, restocking supplies, and other duties as assigned by management. hospitality or food service training preferred. ~2+ year of experience in customer service, food & beverage, or hotel operations (room service experience preferred). ~ Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. ~ Proficient in using hotel PMS, point-of-sale (POS) systems, and phone systems. ~ Ability to work flexible hours, including weekends, holidays, evenings, and early mornings. ~ Knowledge of basic food terminology, dietary restrictions, and wine/beer pairings is advantageous. Proficiency in additional languages Knowledge of food terminology and dietary restrictions Pay range and compensation package Competitive hourly wage + tips (if applicable) Employee discounts on hotel services and F&B Health insurance Career advancement opportunities within the hotel We are committed to diversity and inclusivity in our hiring practices.
-
IRD Order Taker
3 weeks ago
Chennai, India Hyatt Regency Chennai Full timeAbout the CompanyThe Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a high-quality guest...
-
Ird Order Taker
7 days ago
Chennai, India Hyatt Regency Chennai Full timeAbout the Company The Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a high-quality guest...
-
IRD Order Taker
2 weeks ago
Chennai, India Hyatt Regency Chennai Full timeJob Description About the Company The Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a...
-
IRD Order Taker
1 week ago
Chennai, Tamil Nadu, India Hyatt Regency Chennai Full time ₹ 2,50,000 - ₹ 5,00,000 per yearAbout the CompanyThe Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a high-quality guest...
-
IRD Order Taker
2 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Hyatt Regency Chennai Full timeAbout the CompanyThe Room Service Order Taker is the primary point of contact for guests requesting in-room dining services. This role ensures a seamless, courteous, and efficient ordering experience by accurately taking food and beverage orders, managing special requests, and coordinating with kitchen and delivery staff to deliver a high-quality guest...
-
Order Taker
2 weeks ago
Triplicane, Chennai, Tamil Nadu, India sss Full time**Urgently Need Captains or order taker** - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guests with table reservations. - Assist guests while seating. - Ensure guests are serviced within the specified time. - Has a good knowledge...
-
In room dinning Oder taker
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Regency Chennai Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob Opening: Order TakerWe're looking for efficient Order Taker to join our team If you have excellent communication skills, attention to detail, and a passion for customer service, we'd love to hear from you.Position: Order TakerLocation: Hyatt Regency ChennaiResponsibilities:Greet customers and take food/beverage orders accurately (in person or over the...
-
Room Service Order Taker
1 week ago
Chennai, Tamil Nadu, India Pride Hotel Chennai Full time ₹ 30,00,000 - ₹ 50,00,000 per yearRole & responsibilitiesTaking and delivering orders: Answer room service calls, accurately take orders, and input them into the hotel's system.Food and beverage delivery: Prepare and carry trays of food and drinks to guest rooms, ensuring presentation and temperature standards are met.Guest interaction: Greet guests, identify the order, and answer questions...
-
Captain-order Taker
2 days ago
Ambattur, Chennai, Tamil Nadu, India The Sky View Rooftop Full timeWork Timing 5 PM - 2 AM.( Working Professional can work part time). - Greet customers in a friendly and professional manner - Take orders accurately and enter them into the system - Provide customers with accurate information about the menu items - Upsell menu items when appropriate - Process payments and provide change - Assist with customer inquiries and...
-
Crew Member
2 weeks ago
Chennai, India DAYS Group Of Companies Full timeAs a team member may take on a wide variety of responsibilities during a shift. Key crew member's job duties include serving customers. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register. **What you'll be doing**: - Welcome guests and promptly attend to tables - Share your...
