Specialist - Claims Service

5 days ago


Mumbai, India Marsh McLennan Full time

This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking a talented individual to join our Claims Service team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.Specialist - Claims Service (Grade C1)What can you expect:Excellent exposure to complex & diverse claims handling.Opportunity to enhance Claims knowledge and understanding & build on client management skills.As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the claim processing with limited supportWe will count on you to:Client Service Management:Processing and Submission of First Notice of Loss to the Carriers. Monitoring and filing responses from Carriers and following up as necessaryLiaison with Carriers & Internal StakeholdersLiaise with Advocacy team to resolve all queries in order to send out the FNOL within stipulated timelinesProvide ideas and suggestions for improving working methods taking into


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