Customer Success Manager

Shift: US shift 6.30pm to 3.30am or 8:30 PM to 5:30 AMLocation: Goa(WFO) A minimum of 1-year experience in the U.S. or EU market is Mandatory.About the RoleWe are seeking a proactive and relationship-driven Account Manager to join our team. The ideal candidate will be responsible for nurturing client relationships, ensuring customer satisfaction, and driving...

Shift: US shift 6.30pm to 3.30am or 8:30 PM to 5:30 AMLocation: Goa(WFO) A minimum of 1-year experience in the U.S. or EU market is Mandatory.About the RoleWe are seeking a proactive and relationship-driven Account Manager to join our team. The ideal candidate will be responsible for nurturing client relationships, ensuring customer satisfaction, and driving...

**Technical Customer Success Support (Goa)**: Goa (Panaji) **Technical Customer Success Support Executive** **Company Overview**: Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we...

Duties and Responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. Conduct root cause analysis on escalated issues and implement corrective actions. Maintain a...

Duties and Responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders. Monitor productivity and efficiency metrics to drive operational excellence. Conduct root cause analysis on escalated issues and implement corrective actions. Maintain a...

Duties and ResponsibilitiesOversee the Ticket Management System, ensuring accurate and timely ticket resolution.Meet ticket SLAs as agreed upon with customers and internal stakeholders.Monitor productivity and efficiency metrics to drive operational excellence.Conduct root cause analysis on escalated issues and implement corrective actions.Maintain a high...

Duties and ResponsibilitiesOversee the Ticket Management System, ensuring accurate and timely ticket resolution.Meet ticket SLAs as agreed upon with customers and internal stakeholders.Monitor productivity and efficiency metrics to drive operational excellence.Conduct root cause analysis on escalated issues and implement corrective actions.Maintain a high...

Duties and ResponsibilitiesOversee the Ticket Management System, ensuring accurate and timely ticket resolution.Meet ticket SLAs as agreed upon with customers and internal stakeholders.Monitor productivity and efficiency metrics to drive operational excellence.Conduct root cause analysis on escalated issues and implement corrective actions.Maintain a high...

Duties and ResponsibilitiesOversee the Ticket Management System, ensuring accurate and timely ticket resolution.Meet ticket SLAs as agreed upon with customers and internal stakeholders.Monitor productivity and efficiency metrics to drive operational excellence.Conduct root cause analysis on escalated issues and implement corrective actions.Maintain a high...

Job Description: Build a strong relationship with all the clients and ensure they have a good experience. Maintain Client database in soft copy format as well as in physical form. Have to look after end-to-end loan process, simultaneously giving a hassle-free experience to clients. Setting up client meetings with the management. Prepare client...