Technical Support Engineer

5 days ago


Bengaluru, India Cyware Full time

About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.Your next opportunity starts hereMore on Cyware: ()About the RoleWe are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.Key Responsibilities:- Provide technical support to customers via email, chat, and remote sessions- Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements- Handle incident management, escalation cases, and perform root cause analysis- Collaborate with engineering teams to reproduce and resolve complex technical problems- Document solutions, create knowledge base articles, and contribute to process improvement- Support customer onboarding, upgrades, and integration activities as neededRequired Skills and Qualifications:- 2 to 3 years of experience in a technical support or systems engineering role- Strong knowledge of Linux systems (administration, troubleshooting, scripting)- Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity products- Basic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools)- Strong troubleshooting, analytical, and problem-solving skills- Excellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders- Ability to work independently and as part of a team in a fast-paced environmentPreferred or Good to Have- Experience with Python or other scripting languages for automation- Familiarity with Security Information and Event Management (SIEM) and log management tools- Exposure to ticketing systems such as Jira, ServiceNow, and Zendesk.



  • Bengaluru, Karnataka, India Mazumdar Shaw Medical Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical)Location:Mazumdar Shaw Medical Foundation, BengaluruJob Type:Full-timeIndustry:Laboratory instruments / Engineering ServicesExperience:0–3 yearsSalary:Competitive and based on experienceShift:Day & Night Shift (rotational)About the Role:We are seeking a motivated and technically...


  • Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...


  • Bengaluru, Karnataka, India VitraAI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview:As a Technical Support Engineer at , you will troubleshoot, diagnose, and resolve technical issues faced by users of our AI content tools (video, image, website translation & personalization). You will also provide proactive support, gather feedback, and contribute to product improvements.Your success in this role will be measured by user...


  • Bengaluru, Karnataka, India Construction Technect Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionConstruction Technect is a global AI-driven platform that transforms the construction industry by connecting stakeholders across the entire value chain, including Marketplace, Project management, CRM, ERP, HRMS, and portfolio tools. Our platform enables merchants, architects, civil engineers, contractors, manufacturers, and project...


  • Bengaluru, India Wayground (formerly Quizizz) Full time

    Wayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....


  • Bengaluru, India Wayground (formerly Quizizz) Full time

    Wayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....


  • Bengaluru, Karnataka, India Mphasis Ltd Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Technical Support Engineer -SD Job Description Role: L2 Technical Support Engineer Who are we looking for? Level 2 Technical Support Engineer Years of experience needed years. Technical Skills: Hands-on experience with Windows /Mac OS environments Excellent problem-solving and communication skills Hands-on experience with Windows /Mac OS...


  • Bengaluru, Karnataka, India Mbanq Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Technical Support Engineer (1–2 Yrs) Bangalore | Work from Office | MbanqAtMbanq, we power fintech, neo-banks & credit unions with cutting-edge cloud banking solutions. We're looking for aTechnical Support Engineerwith 1–2 years of experience to join our Bangalore team (WFO).What you'll doSupport API integrations & resolve customer issuesDebug across...


  • Bengaluru, Karnataka, India DEDIENNE AEROSPACE Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    ////// BACKROUNDIn a context of strong development, DEDIENNE AEROSPACE INDIA PVT LTD wishes to integrate very soon a Technical Support Engineer with experience in machining, sheet metal, fabrication, and welding to join our team.////// JOB DESCRIPTIONUnder the responsibility of Technical Support Engineer will be responsible for overseeing and optimizing...


  • Bengaluru, India Cyware Full time

    About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...