HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning

1 week ago

Bengaluru, India HCLTech Full time

HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning & Activation Executive (Process Associate Cum customer service representative)Work Location: ( Bangalore 5 days WFO)Department: Network Operations / Service DeliveryExperience Required: FRESHERS (Arts & Science)Education: Bachelor's Degree (Courses in networking or knowledge holding and candidate should be a graduated)Qualifications which are not eligible to apply are: (BTECH, IT, MTECH, BE.)Candidates can share your profiles - with below given details.Name:Mobile No:Email Id:Freshers Yes / No:Qualification:Any basic Networking Courses/ Knowledge:Night shift Yes / No:Current Location:Job Summary:We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.Key Responsibilities:- Assist in data, voice, VPN, and leased lines based on customer requirements.- Perform service activation and validation using standard scripts and configuration templates.- Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services.- Monitor order queues and handle provisioning tasks through OSS/BSS tools.- Track and escalate delays or configuration issues proactively.- Document completed tasks and update customer provisioning status.- Maintain accurate records of network elements, circuits, and customer configurations.- Participate in shift operations and ensure SLA adherence.What Youll Learn:- Understanding of provisioning systems like Cramer, Siebel, Remedy, etc.- Configuring network devices .- Exposure to IP Address management, VLANs, and routing protocols- Real-time coordination between cross-functional telecom teams- Use of service delivery tools and ticketing systemsSkills & Qualifications:- Good communication skills (verbal and written)- Basic understanding of networking concepts (IP address, routing, switching)- Eagerness to learn telecom infrastructure and systems- Attention to detail and ability to follow processes- Willingness to work in shifts (including night shifts or weekends, if required)- Familiarity with MS Excel and reporting tools is a plusPreferred Certifications (not mandatory):- Cisco CCNA (Beginner Level)- NOC or Telecom Network Fundamentals Training

  • HCLTECH-Hiring for Bengaluru location _ Freshers_ Voice Process

    1 day ago

    Bengaluru, India HCLTech Full time

    HCLTECH-Hiring for Bengaluru location _ Voice Process (Fresher).Work Location: ( Bangalore 5 days WFO)Experience Required: FRESHERSDomain: Order ManagementRole: Voice ProcessShift: NightEducation: Bachelor's Degree (candidate should be a graduate)Qualifications which are not eligible to apply are: (BTECH, IT, MTECH, BE.)Candidates can share your profiles -...

  • HCLTECH-Hiring for Bengaluru location _ Freshers_ Voice Process

    1 day ago

    Bengaluru, India HCLTech Full time

    HCLTECH-Hiring for Bengaluru location _ Voice Process (Fresher). Work Location: [ Bangalore 5 days WFO] Experience Required: FRESHERS Domain: Order Management Role: Voice Process Shift: Night Education: Bachelor's Degree (candidate should be a graduate) Qualifications which are not eligible to apply are: (BTECH, IT, MTECH, BE.) Candidates can share your...

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    Bengaluru, India HCLTech Full time

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    Bengaluru, India HCLTech Full time

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    Bengaluru, India HCLTech Full time

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    Bengaluru, India HCLTech Full time

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    Bengaluru, India HCLTech Full time

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    Bengaluru, India HCLTech Full time

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    2 weeks ago

    Bengaluru, India HCLTech Full time

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