Head of outsourced call center/ bpo

4 days ago


Gurgaon, India Rajuladev's Infocom Pvt Ltd Full time
Position : Head of outsourced Call-center / BPO
Experience : 5 - 10 years
Salary :  ₹ 12 lacs - 16 lacs PA
Location : Gurugram
Job description
Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre in India.
Responsibilities:
Ensuring the efficient and profitable overall functioning of the Call Centre.
Staff management.
Budgeting, cost management, financial performance analysis, and handling accounts receivable.
Responsible for business development, actively looking for new customers and maintaining current ones.
Participation in strategic planning and decision-making.
Interaction with the Head Office.
Standardization and streamlining of all the operational processes within the Call Centre.
Who we are looking for:
Experience working as an Operational Manager or Business Development Manager or a Head of a call center which provides services to external clients (not in-house).
Experience managing teams of at least 30 people.
What we offer:
Challenging assignment in an international company.
Growth perspective.
Competitive salary starting from 100,000 rupees per month (incentives extra).
Role  Business Head
Industry Type  BPO / Call Centre
Department  Strategic & Top Management
Employment Type
Role Category Top Management
Education
UG : Any Graduate
PG :
Doctorate :
Key Skills
#Managerjobs #headofbpojobs #gurugramjobs

  • Gurgaon, India Rajuladev's Infocom Pvt Ltd Full time

    Position : Head of outsourced Call-center / BPOExperience : 5 - 10 yearsSalary :  ₹ 12 lacs - 16 lacs PALocation : GurugramJob descriptionOutsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call...


  • Gurgaon, India Rajuladev's Infocom Pvt Ltd Full time

    Position : Head of outsourced Call-center / BPOExperience :5 - 10 yearsSalary :₹ 12 lacs - 16 lacs PALocation :GurugramJob descriptionOutsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre in...


  • Gurgaon, India Rajuladev's Infocom Pvt Ltd Full time € 1,00,000

    Position : Head of outsourced Call-center / BPO Experience : 5 - 10 years Salary : ₹ 12 lacs - 16 lacs PA Location : Gurugram Job description Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking...


  • gurgaon, India Rajuladev's Infocom Pvt Ltd Full time

    Position : Head of outsourced Call-center / BPO Experience : 5 - 10 years Salary :  ₹ 12 lacs - 16 lacs PA Location : Gurugram Job description Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of...


  • Gurgaon, India Nipro Medical India Full time

    **Job Title: Customer Call Center Manager****Location:** Gurgaon**Company:** Nipro India Healthcare R& D skill center**Job Summary:**We are seeking an accomplished Customer Call Center Specialist to lead our call center operations for Clinicians , Technicians , Nurses , Patients. The ideal candidate will have a proven track record in setting up call...

  • Bpo Telecaller

    5 months ago


    Gurgaon, India Wrixty Services Full time

    Gurugram Share Roles and Responsibilities Calling on Hot leads. Handle inbound and outbound calls. Solving Customer Issues and Complains. Staying updated with the latest ways to retain customers. Convert the potential leads into the sales. Should be self-motivated, highly-focused and detail-oriented. An year experience in Sales/ contact center is...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    At HireBloc Ventures Pvt Ltd, we're hiring a skilled Telugu BPO Quality Analyst to join our team. As a key member, you'll ensure exceptional customer service quality across our Telugu-speaking BPO team. This is a full-time position based in Gurgaon, Haryana, India.Key Responsibilities:Monitor and analyze customer service calls to identify areas for...


  • Gurgaon, India Nipro Medical India Full time

    **Job Title: Customer Call Center Manager** **Location:** Gurgaon **Company:** Nipro India Healthcare R& D skill center **Job Summary:** We are seeking an accomplished Customer Call Center Specialist to lead our call center operations for Clinicians , Technicians , Nurses , Patients. The ideal candidate will have a proven track record in setting...


  • Gurgaon, Haryana, India The Career Next Full time

    The Career Next is seeking a skilled Business Process Outsourcing Manager to join our team. As a BPO Manager, you will be responsible for overseeing the back-office operations of our clients, ensuring seamless customer service and efficient process management.Key responsibilities include:Handling customer inquiries and resolving issues in a timely and...


  • Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    About the Role:We are looking for a skilled Telugu BPO Quality Analyst to join our team. As a Quality Analyst, you will be responsible for ensuring the quality of customer service provided by our Telugu-speaking BPO team.Key Responsibilities:Evaluate Telugu-speaking customer service representatives' performance through call monitoring and analysis.Identify...

  • Senior manager

    1 month ago


    Gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...

  • Senior Manager

    1 month ago


    Gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...

  • Senior Manager

    2 months ago


    gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    3 months ago


    Gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...


  • Gurgaon, India Herbalmax Healthcare Private limited Full time

    Urgent Requirement for Tele Callers inbound & outbound process, Domestic Delhi NCR **b-)** BPO Voice Process. **Job Type**: Full-time **Salary**: 15,000/- to 25,000/- In Hand + Performance based lucrative incentives. **CALL NOW 7303044215** **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift **Speak with the employer** +91...


  • Gurgaon, India Skyjumper Sports and Amusements Pvt Ltd Full time

    About Us:SkyJumper Sports and Amusements Pvt Ltd is the fastest-growing Indoor Amusement Center chain, delivering fun, excitement, and unforgettable experiences for families and friends. Under the brands “SkyJumper Trampoline Park” and “SkyJumper GoBananas,” we operate 16 locations across 13 cities, featuring attractions like Trampoline Parks, Soft...

  • Senior Manager

    3 weeks ago


    gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    2 weeks ago


    gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    2 months ago


    Gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    3 weeks ago


    gurgaon, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...