Technical Support Engineer

2 weeks ago

delhi, India AlifCloud IT Consulting Pvt. Ltd. Full time
Job Title: L1/L2 Technical Support Engineer - WFH Worksite: Fully Remote
Location: NIBM Pune, India
Job Type: Full-Time
Compensation: As per market standards
​
Key Skills: Microsoft 365, Office, Intune, Entra ID, Defender for Office, Endpoint Security
Job Description:
We are seeking a passionate and skilled M365 L2 Support Engineer to join our team. As a Level 2 Support Engineer, you will be responsible for providing advanced support for Microsoft 365 services, ensuring seamless operation and security of our clients' environments. You will collaborate with clients and internal teams to resolve issues, implement solutions, and maintain a high level of service excellence.
Key Responsibilities:
Technical Support: Provide Level 1 support for Microsoft 365 services, including Office, Intune, Entra ID, Defender for Office, and Endpoint Security.
Office Applications: Manage and support Office applications, assisting users with Outlook, Word, Excel, PowerPoint, and other Office apps.
Intune Management: Configure, deploy, and manage mobile devices and applications using Microsoft Intune, ensuring compliance and security.
Entra ID Management: Handle user identities and access management through Entra ID, supporting MFA and SSO solutions.
Defender Security: Implement and manage Defender for Office and Endpoint to protect against threats and vulnerabilities, monitoring security alerts.
Documentation: Maintain comprehensive documentation of configurations, processes, and troubleshooting steps.
Customer Service: Deliver exceptional customer service by effectively communicating with clients and addressing their needs promptly.
Collaboration: Work closely with other team members and departments to ensure seamless integration and operation of M365 services.
Key Skills and Qualifications:
Microsoft 365 Expertise: Strong understanding of Microsoft 365 services, including Office, Intune, Entra ID, Defender for Office, and Endpoint Security.
Office Applications: Experience managing Office applications and providing user support.
Intune Management: Proficiency in configuring and managing Intune for mobile device and application management.
Entra ID Knowledge: Familiarity with user identity and access management using Entra ID.
Security Solutions: Experience with Defender for Office and Endpoint Security.
Technical Support: Excellent troubleshooting skills and the ability to resolve complex technical issues.
Communication: Strong verbal and written communication skills.
Customer Focus: Commitment to providing exceptional customer service and addressing client needs.
Documentation: Ability to create and maintain clear and concise documentation.
Preferred Qualifications:
Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or similar.
Experience with other Microsoft technologies, such as SharePoint, Teams, or Power Platform.
Familiarity with PowerShell scripting for automation.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and supportive work environment.
Exposure to cutting-edge Microsoft technologies and projects.

  • Tek Support | Manufacturing Engineer | delhi

    1 week ago

    delhi, India Tek Support Full time

    Job Title: Manufacturing Engineer Location: Hyderabad Technical Skills: Microsoft O365 - Tool design software (CAD, Creo, Catia, etc.) Project Management, Data Analysis, Root Cause Analysis Support New Capital Introduction (NCI) activities. Support daily continuous improvement activities. Design new tooling to resolve assembly process...

  • Technical Support Engineer

    3 weeks ago

    Delhi, Delhi, India ClearTrail Technologies Full time

    Job Title**Technical Support Engineer**Job SummaryClearTrail Technologies is seeking a highly skilled Technical Support Engineer to join our team. In this role, you will be responsible for providing technical support and implementation services for our Software and Hardware Infrastructure solutions.Key ResponsibilitiesProvide technical support and assistance...

  • Technical Support Engineer

    2 weeks ago

    delhi, India Kitecyber Full time

    Company Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...

  • Technical Support Engineer

    3 weeks ago

    delhi, India Kitecyber Full time

    Company Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...

  • Technical Support Engineer

    2 months ago

    Delhi, India JoVE Full time

    JoVE ( ) is a USA based company producing video solutions with the mission to advance scientific research and education. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders like Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India...

  • Technical support engineer

    3 weeks ago

    Delhi, India Recro Full time

    About the client:-Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...

  • Technical Support Engineer

    3 weeks ago

    delhi, India Recro Full time

    About the client:-Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...

  • Technical Support Engineer

    2 months ago

    delhi, India Inspiredge IT Solutions Full time

    Role: Technical Support Engineer Experience: 3+ years Location: Hyderabad/Vizag Role Overview: The Technical Support Engineer provides support to clients end users in an Information Technology help Desk capacity. The role involves working on desktop-related problems including hardware, operating system, applications and/or network configuration. The role...

  • Technical Support Engineer

    4 weeks ago

    Delhi, India SMC Group Full time

    About the Role:We are looking for a skilled and experiencedTechnical Support Engineerto join our team. The ideal candidate will have over four years of experience in providing high-quality technical support, resolving complex issues, and ensuring excellent service to our customers. This role requires a proactive problem-solver with strong communication...

  • Manufacturing Engineer

    1 week ago

    Delhi, India Tek Support Full time

    Job Title: Manufacturing EngineerLocation: HyderabadTechnical Skills:Microsoft O365 - Tool design software (CAD, Creo, Catia, etc.)Project Management, Data Analysis, Root Cause AnalysisSupport New Capital Introduction (NCI) activities.Support daily continuous improvement activities.Design new tooling to resolve assembly process...

  • Staffing Support India | Mechanical Engineer

    1 week ago

    new delhi, India Staffing Support India Full time

    HIRING FOR A US COMPANY // NIGHTSHIFTPosition:Mechanical Engineer / Draftsman – Medical Device Product DevelopmentLocation :Kirti Nagar (On-Site)About Us :We are a leader in themedical device industry, committed to enhancing patient care through cutting-edge technology and design.Position Summary:We are seeking an experienced, detail-oriented Mechanical...

  • Technical Support Engineer

    3 weeks ago

    delhi, India Arup Full time

    Job Title: Technical support engineer-Electronics simulations (High Frequency) Location: Delhi NCR/Bangalore/Pune Summary / Role Purpose: Join the Arup technical team in Gurgaon to partner with our customers to engineer what‘s ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business....

  • Technical Support Engineer

    2 weeks ago

    delhi, India Arup Full time

    Job Title: Technical support engineer-Electronics simulations (High Frequency) Location: Delhi NCR/Bangalore/Pune Summary / Role Purpose: Join the Arup technical team in Gurgaon to partner with our customers to engineer what‘s ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As...

  • Technical Support Engineer

    4 weeks ago

    Delhi, India SMC Group Full time

    About the Role:We are looking for a skilled and experienced Technical Support Engineer to join our team. The ideal candidate will have over four years of experience in providing high-quality technical support, resolving complex issues, and ensuring excellent service to our customers. This role requires a proactive problem-solver with strong communication...

  • Technical Support Engineer

    4 weeks ago

    delhi, India SMC Group Full time

    About the Role: We are looking for a skilled and experienced Technical Support Engineer to join our team. The ideal candidate will have over four years of experience in providing high-quality technical support, resolving complex issues, and ensuring excellent service to our customers. This role requires a proactive problem-solver with strong communication...

  • Technical Support Engineer

    4 weeks ago

    delhi, India SMC Group Full time

    About the Role:We are looking for a skilled and experienced Technical Support Engineer to join our team. The ideal candidate will have over four years of experience in providing high-quality technical support, resolving complex issues, and ensuring excellent service to our customers. This role requires a proactive problem-solver with strong communication...

  • Technical Support Engineer

    4 weeks ago

    Delhi, India SMC Group Full time

    About the Role: We are looking for a skilled and experienced Technical Support Engineer to join our team. The ideal candidate will have over four years of experience in providing high-quality technical support, resolving complex issues, and ensuring excellent service to our customers. This role requires a proactive problem-solver with strong communication...

  • Customer Technical Support Engineer

    2 months ago

    delhi, India Kitecyber Full time

    Company Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...

  • Customer Technical Support Engineer

    2 weeks ago

    delhi, India Kitecyber Full time

    Company DescriptionKitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...

  • Customer Technical Support Engineer

    2 months ago

    delhi, India Kitecyber Full time

    Company Description Kitecyber provides a unified endpoint based SSE solution to protect modern workforce and enterprises from SaaS and Internet based attacks. Our hyper-converged offering includes device management, secure browsing, VPN, SWG and DLP features. Our unique, endpoint and AI-based copilot eliminates the need for cloud gateways or on-premise...