Quality assurance lead

2 weeks ago

Bengaluru, India Schnieder Electric Full time
Job Description for Quality Assurance Consultant with Schneider Electric India
Schneider Electric (SE) is the global specialist in energy management and automation. SE develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. SE provides an integrated approach, designed for the reality of digital economy (Plant-to-Plug). The versatile product portfolio addresses all energy needs of industries as well as residential.
About the Group, Schneider Digital (SD): All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with a headcount of over 2300.
About the role: There are various Business and Digital transformation initiatives within Schneider Digital for delivering required outcomes. This role’s pivotal responsibility would be to lead Quality initiatives across the SD organization, taking up complete end-to-end ownership of Quality Management, right from understanding Business pain-points to showcasing the continuous improvement.
Qualifications & Certifications
Engineering Graduate or Master of Computer Applications (MCA) or Master’s in Business Administration (MBA)
Certified in one or more Quality certifications viz. – CMMi, Six Sigma, CSM, ITIL, SAFE Agile, etc.
Required Skills (Must have) along with necessary industry experience
Functional
10+ years of Quality consulting experience, working in the IT organization of MNCs
Strong hold on Program/Project Mgmt. concepts
Experience in facilitating SAP delivery teams as a SQA Professional
Should have good knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)knowledge on Release Management/ Application Monitoring Concepts especially with SAP Solman, Logz. IO, CALM, Dynatrace etc.
Define & Implement the Quality Assurance strategy & processes for E2 E IT Service Delivery Organization
Experience in Agile & SAFE Agile processes
Provide strategic recommendations and action plans to drive business performance and transformation
Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives
Lead and manage transformation projects from initiation to closure, ensuring timely delivery and quality outcomes
Experience in CMMi SVC (Preferably in 3.0) would be an added advantage.
Experience in leading Quality / Transformation / Strategic / Six Sigma Projects
Ensuring program quality assurnace & governance to SAP / S4 HANA based programs
Should be experienced in working with tools such as Service Now /Tableau/ Solman/ Jira Capture, Monitor & Analyze Performance KPIs for the delivery organization and report key insights that’ll help improve the efficiency & performance.
Should have the ability to conduct Trainings on all Quality-related tools & processes. Experience in managing senior stakeholders.
General
Total experience of 10+ years, with excellent communication and coordination skills.
Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
Drive and build upon a culture of continuous improvement by developing innovative idea
Monitor project progress, identify risks and issues, and implement mitigation strategies
Monitor quality assurance programs and processes to identify gaps and risk assessment
High quality organizational and facilitation skills
Self-motivated, positive attitude and ability to inject optimism
Ability to challenge status quo and lead discussions in the right direction
Experience of working in a highly matrixed organization
Ability to collaborate with various teams locally and globally
Ability to influence without authority
Ability to articulate thoughts and ideas clearly
Excellent interpersonal skills, ability to negotiate the best things for the organization
Experience in managing partners, consultants and suppliers
Crisis, conflict, issues management skills
Eye for detail as well as understanding of the big picture
Ability to work with ambiguous information
Foresight and ability to plan with little or no information
Essential Day-to-Day Responsibilities:
Support in Transformation initiatives/ larger programs, Provide Process consultation and facilitation to the teams.
Conduct the Process compliance audits
Perform RCA Analysis to identify the root cause and proposing action items.
Collect the project & RUN metrics to identify the deviations; derive insights & inferences.
Tracking and following up the action items at a project/org. level
Ensure all quality requests are addressed in a timely manner with optimal solution
Conducting regular trainings on processes
Effectively plan & organize work to deliver consistent results
Ensure regular and optimal communication with all stakeholders
Stakeholders Management
Shift Timings
Regular IST Time zone – Day shift
3 Days working from Office is a must

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