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Quality Assurance Lead

2 months ago

Bengaluru, Karnataka, India The Cigna Group Full time

Quality Assurance Lead

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

The Position:

As a Quality Assurance Lead, you will be responsible for ensuring the quality and on-time delivery of test planning and execution activities in the delivery of Quality Assurance (QA) Testing for new or modified applications/systems across multiple platforms.

Working closely with the Service Delivery Lead, you will partner with your Scrum Team and business colleagues on a journey of continuous learning and improvement to ensure ongoing optimisation of our test automation capability in support of key strategic outcomes for our business.

Main Responsibilities:

  • Lead and drive a QA team to deliver high-quality products
  • Responsible for delivering QA milestones and targets for assigned test projects
  • Create test strategies and plans for projects
  • Implement test techniques and methodologies to deliver high-quality products
  • Manage test environments to ensure a sound baseline for assigned testing activities
  • Defect and issue resolution management in line with test schedule timescales
  • Monitor and report project status to key stakeholders
  • Support the business in the delivery of UAT Testing and ensure best practices are adhered to within related deliverables
  • Coach and mentor the team to improve team performance and skills
  • Implement continuous improvement initiatives to improve quality and productivity of the team
  • Participate in PI and Sprint planning and Agile ceremonies
  • Capacity planning and resource allocation
  • Implement agile processes and ceremonies
  • Manage risk and issues
  • Adhere to the organization's Quality Engineering best practices and help drive changes to achieve more efficiency
  • Identify and support automation and DevOps opportunities

Requirements:

  • Bachelor's degree in Computer Science or a related discipline and at least two, typically five or more years' experience in a system quality environment, or an equivalent combination of education and work experience
  • 8+ years' experience in Software QA and Testing
  • 2-3 years' experience as a QA Lead
  • Broad knowledge of the Software Delivery Lifecycle with specific expertise in Software Testing
  • Proven experience of working within an Agile environment
  • Broad knowledge of automated testing and modeling tools
  • Great knowledge of change management and test case generation techniques
  • Good knowledge of different web browsers like Internet Explorer, Firefox, MS Edge, Chrome
  • Competent user of Microsoft Office applications like Excel, Word, PowerPoint, and Outlook
  • Excellent written and oral communication skills
  • Strong problem-solving and analytical skills
  • Comfortable working independently, leading a team, or as part of a team
  • Demonstrate accuracy and possess a keen eye for detail
  • Strong interest in personal development

Desirable Skills and Experience:

  • Finance business knowledge
  • ISTQB Foundation or Intermediate Certified
  • Knowledge of relational databases using SQL queries
  • Web-based software development, especially using Java and HTML
  • Salesforce and Vlocity Technology experience
  • HP ALM, Azure DevOps - Test Plans, Jira, Zephyr
  • Mainframe, DB, and API testing
  • Selenium/UFT skills