Quality Assurance Lead

2 weeks ago

Bengaluru, India Schnieder Electric Full time

Job Description for Quality Assurance Consultant with Schneider Electric India

Schneider Electric (SE) is the global specialist in energy management and automation. SE develops connected technologies and solutions to manage energy and process in ways that are safe, reliable, efficient and sustainable. SE provides an integrated approach, designed for the reality of digital economy (Plant-to-Plug).The versatile product portfolio addresses all energy needs of industries as well as residential.

About the Group, Schneider Digital (SD): All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with a headcount of over 2300.

About the role: There are various Business and Digital transformation initiatives within Schneider Digital for delivering required outcomes. This role’s pivotal responsibility would be to lead Quality initiatives across the SD organization, taking up complete end-to-end ownership of Quality Management, right from understanding Business pain-points to showcasing the continuous improvement.

Qualifications & Certifications

  1. Engineering Graduate or Master of Computer Applications (MCA) or Master’s in Business Administration (MBA)
  2. Certified in one or more Quality certifications viz. – CMMi, Six Sigma, CSM, ITIL, SAFE Agile, etc.

Required Skills (Must have) along with necessary industry experience

Functional

  1. 10+ years of Quality consulting experience, working in the IT organization of MNCs
  2. Strong hold on Program/Project Mgmt. concepts
  3. Experience in facilitating SAP delivery teams as a SQA Professional
  4. Should have good knowledge of SDLC and various Software development frameworks (Agile, Iterative, DEVOPS)knowledge on Release Management/ Application Monitoring Concepts especially with SAP Solman, Logz.IO, CALM, Dynatrace etc.
  5. Define & Implement the Quality Assurance strategy & processes for E2E IT Service Delivery Organization
  6. Experience in Agile & SAFE Agile processes
  7. Provide strategic recommendations and action plans to drive business performance and transformation
  8. Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives
  9. Lead and manage transformation projects from initiation to closure, ensuring timely delivery and quality outcomes
  10. Experience in CMMi SVC (Preferably in 3.0) would be an added advantage.
  11. Experience in leading Quality / Transformation / Strategic / Six Sigma Projects
  12. Ensuring program quality assurnace & governance to SAP / S4 HANA based programs
  13. Should be experienced in working with tools such as Service Now /Tableau/ Solman/ Jira Capture, Monitor & Analyze Performance KPIs for the delivery organization and report key insights that’ll help improve the efficiency & performance.
  14. Should have the ability to conduct Trainings on all Quality-related tools & processes.Experience in managing senior stakeholders.



General

  1. Total experience of 10+ years, with excellent communication and coordination skills.
  2. Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
  3. Drive and build upon a culture of continuous improvement by developing innovative idea
  4. Monitor project progress, identify risks and issues, and implement mitigation strategies
  5. Monitor quality assurance programs and processes to identify gaps and risk assessment
  6. High quality organizational and facilitation skills
  7. Self-motivated, positive attitude and ability to inject optimism
  8. Ability to challenge status quo and lead discussions in the right direction
  9. Experience of working in a highly matrixed organization
  10. Ability to collaborate with various teams locally and globally
  11. Ability to influence without authority
  12. Ability to articulate thoughts and ideas clearly
  13. Excellent interpersonal skills, ability to negotiate the best things for the organization
  14. Experience in managing partners, consultants and suppliers
  15. Crisis, conflict, issues management skills
  16. Eye for detail as well as understanding of the big picture
  17. Ability to work with ambiguous information
  18. Foresight and ability to plan with little or no information

Essential Day-to-Day Responsibilities:

  1. Support in Transformation initiatives/ larger programs, Provide Process consultation and facilitation to the teams.

Conduct the Process compliance audits

  1. Perform RCA Analysis to identify the root cause and proposing action items.
  2. Collect the project & RUN metrics to identify the deviations; derive insights & inferences.
  3. Tracking and following up the action items at a project/org. level
  4. Ensure all quality requests are addressed in a timely manner with optimal solution
  5. Conducting regular trainings on processes
  6. Effectively plan & organize work to deliver consistent results
  7. Ensure regular and optimal communication with all stakeholders
  8. Stakeholders Management


Shift Timings


Regular IST Time zone – Day shift

3 Days working from Office is a must

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