Conversation Designer

1 month ago

india Recro Full time

We are hiring

Location - Remote but Office is in Bangalore

Designation- Conversation Designer


Job Profile:

Recro is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.


Roles and Responsibilities:


  • Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
  • Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
  • Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
  • Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
  • Define the intent portfolio for natural language understanding and how it maps in to conversation designs
  • Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
  • Write copy suitable for automated conversations in the messaging medium
  • Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
  • Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
  • Create and evangelize conversation design best practice standards, reusable design patterns and processes
  • Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
  • Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members


Skills Requirements: To be successful in this role, you should possess:


  • Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent professional experience
  • At least 3 year prior experience in bot strategy, conversation design, and AI optimization.
  • We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing experience
  • Strong prioritization skills.
  • Excellent mastery of verbal and written english language.
  • Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson, LUIS, etc. and how it impacts conversation designs
  • Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages and disadvantages are of each
  • Contact center and/or customer service experience a plus

  • Conversation Designer

    1 month ago

    india Recro Full time

    We are hiring !! Location - Remote but Office is in BangaloreDesignation- Conversation Designer Job Profile: Recro is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant....

  • Conversation Designer

    1 month ago

    India Recro Full time

    We are hiring !! Location - Remote but Office is in BangaloreDesignation- Conversation Designer Job Profile: Recro is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant....

  • Conversation Designer

    1 month ago

    India Recro Full time

    We are hiring !! Location - Remote but Office is in Bangalore Designation- Conversation Designer Job Profile: Recro is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual...

  • Conversational Designers

    2 weeks ago

    India Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like. Roles and Responsibilities: ● Design effective, innovative, and delightful conversational experiences using user-centric design methodologies ● Work with major...

  • Conversational Designers

    2 weeks ago

    India Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like.Roles and Responsibilities:● Design effective, innovative, and delightful conversational experiences using user-centric designmethodologies● Work with major...

  • Creative Conversational Experience Designer

    6 days ago

    India Recro Full time

    Job Summary">We are seeking a skilled Creative Conversational Experience Designer to join our team at Recro. This role will be responsible for designing effective, innovative, and delightful conversational experiences using user-centric design methodologies.">About the Role">">Work with major enterprise brands to understand their business goals, customer...

  • Recro | Conversational Designers | india

    2 weeks ago

    india Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like. Roles and Responsibilities: ● Design effective, innovative, and delightful conversational experiences using user-centric design methodologies ● Work with major...

  • Recro | Conversational Designers | india

    2 weeks ago

    india Recro Full time

    Position: Conversational Designers Skills: Specialists craft the dialogue and define how the chatbot should respond in various scenarios to make interactions seem more natural and human-like.Roles and Responsibilities:● Design effective, innovative, and delightful conversational experiences using user-centric designmethodologies● Work with major...

  • Technical Lead-Conversational AI

    1 month ago

    india MResult Full time

    Role: Technical Lead (Conversational AI) Location: Bangalore / Mangalore (Hybrid) Experience: 10+ yearsJob Overview: We are seeking an experienced Conversational AI technical lead to join our team. As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients’ enterprise customers, leading conversational AI...

  • Technical Lead-Conversational AI

    1 month ago

    India MResult Full time

    Role: Technical Lead (Conversational AI) Location: Bangalore / Mangalore (Hybrid) Experience: 10+ years Job Overview: We are seeking an experienced Conversational AI technical lead to join our team. As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients’ enterprise customers, leading...

  • Senior Conversational AI Engineer

    4 days ago

    India World Wide Technology Full time

    World Wide Technology is a leading provider of technology solutions that help organizations innovate and solve business challenges. We are seeking an experienced Senior Conversational AI Engineer to join our team.The salary for this role is estimated to be around $140,000 - $180,000 per year, depending on experience and location.About the RoleWe are looking...

  • Ai engineer

    3 weeks ago

    India Evergrow Digital Full time

    We are seeking an experienced AI Engineer who will play a pivotal role in developing and deploying advanced conversational bots to elevate customer interactions for our clients. The ideal candidate will design and refine AI-driven conversational experiences, focusing on enhancing the user's journey across various platforms, especially through Whats App....

  • Conversational AI Systems Engineer

    6 days ago

    India Quantiphi Full time

    At Quantiphi, we're on the cutting edge of conversational AI development. As a Conversational AI Systems Engineer, you'll play a crucial role in designing and implementing innovative chatbots that revolutionize user experiences.We're seeking an exceptional engineer with 3+ years of experience in chatbots and natural language processing to join our team. If...

  • AI Engineer – Conversational AI and Prompt Engineering

    3 weeks ago

    India Evergrow Digital Full time

    We are seeking an experienced AI Engineer who will play a pivotal role in developing and deploying advanced conversational bots to elevate customer interactions for our clients. The ideal candidate will design and refine AI-driven conversational experiences, focusing on enhancing the user's journey across various platforms, especially through WhatsApp. Your...

  • AI Engineer

    3 weeks ago

    India Evergrow Digital Full time

    We are seeking an experienced AI Engineer who will play a pivotal role in developing and deploying advanced conversational bots to elevate customer interactions for our clients. The ideal candidate will design and refine AI-driven conversational experiences, focusing on enhancing the user's journey across various platforms, especially through WhatsApp....

  • AI Engineer

    3 weeks ago

    India Evergrow Digital Full time

    We are seeking an experienced AI Engineer who will play a pivotal role in developing and deploying advanced conversational bots to elevate customer interactions for our clients. The ideal candidate will design and refine AI-driven conversational experiences, focusing on enhancing the user's journey across various platforms, especially through WhatsApp....

  • Google Dialogflow CX Conversational AI Developer

    1 month ago

    india Tech Mahindra Full time

    Job Description: Google Dialogflow CX Conversational AI Developer As a Conversational AI Developer, you will design, develop, and implement high-quality conversational experiences using Google Dialogflow and integrate them with Generative AI models. You will work closely with cross-functional teams to deliver AI-driven solutions that improve customer...

  • Senior Conversational AI Engineer

    3 days ago

    India Mynx Softwares Full time

    About Mynx SoftwaresMynx Softwares is a cutting-edge technology firm dedicated to harnessing the power of artificial intelligence for innovative solutions.Job SummaryWe are seeking an experienced Senior Conversational AI Engineer to join our team and play a key role in designing and developing intelligent chatbots that cater to various industries.About the...

  • Conversational AI Solutions Marketing Strategist

    3 days ago

    India Skit Full time

    About Skit.ai:Skit.ai is a pioneering Conversational AI company that revolutionizes collections with omnichannel GenAI-powered assistants. Our Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai's Large Collection Model (LCM), a collection LLM, powers the strategy...

  • Technical Conversational AI Specialist

    4 days ago

    India RED Global Full time

    About the RoleWe are seeking an experienced Technical Conversational AI Specialist to join our team in India, working on a hybrid model that involves both onsite and remote work.Job DescriptionThe successful candidate will be responsible for designing, developing, and optimizing complex conversational flows using Dialogflow CX. This role requires strong...