Customer Service Intern

2 weeks ago


Pune, Maharashtra, India PALMONAS Full time

Immediate Opening – Customer Service Internship (Pune Only-Walk In Drive)Company: Palmonas – India's first demi-fine jewelry brandLocation: Koregaon Park, PuneType: Full-time Internship | Immediate Joiners OnlyDuration: 3–6 monthsAbout the Role:We're looking for a Customer Service Intern to join our team immediately and will assist the customer service department in handling inquiries, resolving issues, and ensuring a positive experience for our customers.Key Responsibilities- Respond promptly and professionally to customer queries via Calls, emails, or chat- Assist in resolving customer complaints and escalating issues when necessary- Maintain accurate records of customer interactions and transactions- Support the team in managing customer feedback and improving service quality- Collaborate with other departments to ensure customer satisfaction- Participate in training sessions and team meetingsRequirements:- Pune-based candidates only- Available for immediate joining- Detail-oriented with good communication skills- Basic knowledge of customer handling is a plus.Perks:- Stipend as per company standards- Certificate of completion- Exposure to the fashion & jewellery e-commerce industryHow to Apply:Walk in with your updated resume. Will Share location after shortlisting.



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