AVP – Complaint Root Cause Analysis

4 days ago

Noida, India Top Investment Bank Full time

Role: Assistant Vice President – Complaint Root Cause AnalysisLocation: Noida | Industry: Banking & Financial Services | Level: Mid-SeniorKey ResponsibilitiesAnalyze customer complaints to identify root causes and systemic issues.Translate insights into actionable improvements across products, operations, and channels.Ensure compliance with complaint-handling regulations (DISP/FCA aligned).Lead and coach a team, driving performance and accountability.Communicate complex findings to stakeholders and influence change.Strengthen governance, controls, and risk management.Skills & ExperienceStrong data analysis and problem-solving skills.Excellent communication, stakeholder management, and leadership.Governance and risk mindset.Knowledge of SQL, Python, Tableau, AI/ML, Agile methods.Experience Range - 3 - 15 Years. (Role is open for Analyst, Asst. Manager & AVP Position)

  • AVP – Complaint Root Cause Analysis

    5 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause Analysis Location: Noida | Industry: Banking & Financial Services | Level: Mid-Senior Key Responsibilities - Analyze customer complaints to identify root causes and systemic issues. - Translate insights into actionable improvements across products, operations, and channels. - Ensure compliance with...

  • AVP – Complaint Root Cause Analysis

    5 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause AnalysisLocation: Noida | Industry: Banking & Financial Services | Level: Mid-SeniorKey ResponsibilitiesAnalyze customer complaints to identify root causes and systemic issues.Translate insights into actionable improvements across products, operations, and channels.Ensure compliance with...

  • AVP – Complaint Root Cause Analysis

    6 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause AnalysisLocation: Noida | Industry: Banking & Financial Services | Level: Mid-SeniorKey ResponsibilitiesAnalyze customer complaints to identify root causes and systemic issues.Translate insights into actionable improvements across products, operations, and channels.Ensure compliance with...

  • AVP – Complaint Root Cause Analysis

    6 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause AnalysisLocation: Noida | Industry: Banking & Financial Services | Level: Mid-SeniorKey ResponsibilitiesAnalyze customer complaints to identify root causes and systemic issues.Translate insights into actionable improvements across products, operations, and channels.Ensure compliance with...

  • AVP – Complaint Root Cause Analysis

    3 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause AnalysisLocation: Noida | Industry: Banking & Financial Services | Level: Mid-SeniorKey ResponsibilitiesAnalyze customer complaints to identify root causes and systemic issues.Translate insights into actionable improvements across products, operations, and channels.Ensure compliance with...

  • AVP - Complaint Root Cause Analysis

    3 days ago

    Noida, India Top Investment Bank Full time

    Role: Assistant Vice President – Complaint Root Cause Analysis Location: Noida | Industry: Banking & Financial Services | Level: Mid-Senior Key Responsibilities Analyze customer complaints to identify root causes and systemic issues. Translate insights into actionable improvements across products, operations, and channels. Ensure compliance...

  • Complaint Root Cause Analysis

    1 week ago

    Noida, Uttar Pradesh, India Barclays Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Join us as a "Complaint Root Cause Analysis" at Barclays, where you'll leverage advanced data and analytics to identify and address the root causes of customer complaints across BUK, including those referred to the Financial Ombudsman Service (FOS). You'll conduct deep-dive investigations into complaint themes, drivers, and overturns to uncover systemic...

  • Complaint Root Cause Analysis

    1 week ago

    Noida, Uttar Pradesh, India Barclays Full time

    Join us as a "Complaint Root Cause Analysis" at Barclays, where you'll leverage advanced data and analytics to identify and address the root causes of customer complaints across BUK, including those referred to the Financial Ombudsman Service (FOS). You’ll conduct deep-dive investigations into complaint themes, drivers, and overturns to uncover systemic...

  • Complaint Root Cause Analysis

    1 week ago

    Candor TechSpace, Noida, India Barclays Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionPurpose of the roleTo implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources. AccountabilitiesInvestigation and analysis of data issues related to quality, lineage, controls, and authoritative...

  • Complaint Root Cause Analysis

    1 week ago

    Candor TechSpace, Noida, India Barclays Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionPurpose of the roleTo implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources. AccountabilitiesInvestigation and analysis of data issues related to quality, lineage, controls, and authoritative...