Manager - Training (RCM)

3 days ago


Pune, Maharashtra, India Credence Global Solutions Full time

Job Roles & Responsibilities:Excellent organization and project management skills - this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives.Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics.Identify opportunities for ongoing process improvements and drive team to implement such projects.Responsible to design and facilitate Training ProgramsDelivery of Batches in adherence to times linesConducting Training Needs AnalysisTraining Metrics and Performance DashboardsContent Development & Knowledge ManagementEvaluate effectiveness of Training InterventionResponsible to lead all the training improvement projectsLiaison with leadership team and other senior staff to address training needsPlanning and organizing continues improvement program for Existing employeesConducting TTT programs for trainers & supervisorsDesigning Leadership Training CoursesWork strategically with L&D team to identify and share best-in-class learning solutionsMaintain and enhance Training Policies and ProceduresActive participation in staff recruitment interviews, created domain hiring tests for new hiresDesired Skills:10+ years of RCM Domain experienceExtensive knowledge of RCM industryStrong Leadership skillsExcellent written and verbal communication skillsKnowledge of process improvement programs like Six Sigma or KaizenOpen to work in night shifts


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