Ticketing Agent

1 month ago


Mumbai, India Nise Leisure Full time
Company Description

Nise Leisure and Holidays Private Limited is a luxury travel company based in Mumbai. Established in 2010, our passion is to create emotional and friendly experiences for our guests. We offer a comprehensive range of hotels, transfers, and leisure activities worldwide for business, family, and leisure purposes. Our dedicated team of travel professionals possesses extensive knowledge and expertise in luxury wedding planning, special event planning, group tours, corporate conferences, college educational tours, and travel and transportation services.

Role Description

This is a full-time on-site role as a Ticketing Agent at Nise Leisure and Holidays. As a Ticketing Agent, your day-to-day tasks will include assisting customers in booking and managing their travel tickets, providing information about travel destinations and itineraries, coordinating with airlines and other travel providers, ensuring customer satisfaction, and handling any ticket-related issues or inquiries.

Qualifications
  • Excellent customer service and communication skills
  • Proficiency in ticketing platforms and reservation systems
  • Knowledge of travel destinations and itineraries
  • Strong organizational and multitasking abilities
  • Attention to detail and accuracy
  • Problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment
  • Prior experience in the travel industry is preferred
  • Diploma or degree in travel and tourism or a related field is a plus

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