Ticketing Agent

6 months ago


Malad Mumbai Maharashtra, India Career Choice Solution Full time

Ensuring consistency in customer service
- Training ticket agents
- Updating the Ticketing Operations Manual
- Collaborating with partner box office managers on all operational issues, including refunds, promotional builds, discrepancies and troubleshooting
- Monitoring systems for irregular ticket booking behavior
- All other duties as assigned by the Ticketing Supervisor and the Director of Revenue Management and Ticketing, Resident Shows Division

**Salary**: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person


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