Ticketing Agent
2 weeks ago
Ensuring consistency in customer service
- Training ticket agents
- Updating the Ticketing Operations Manual
- Collaborating with partner box office managers on all operational issues, including refunds, promotional builds, discrepancies and troubleshooting
- Monitoring systems for irregular ticket booking behavior
- All other duties as assigned by the Ticketing Supervisor and the Director of Revenue Management and Ticketing, Resident Shows Division
**Salary**: ₹25,000.00 - ₹45,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 2 years (required)
Work Location: In person
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