
Customer Care Executive
4 days ago
Title : Application Support Executive
Reports To : Customer Service Manager
Trivandrum/ Remote with travel on demand.
An Application Support Executive is responsible for providing support for software applications and assisting users in resolving issues. They engage with customers to identify problems and collaborate with other teams to enhance the software.
Provide support for software applications, addressing user queries and resolving issues efficiently.
· Collaborate with customers and software development teams to enhance application functionality and performance.
· o Any Graduation in computer science or information technology
· Experience:
o 0 to 1 years in any software development activities
· o Knowledgeable in software development principles and methodologies
o Understanding of customer service operations
o Familiarity with software quality assurance
o Creative approach
o Time management
· o Knowledge of programming languages such as Java, C++, Python
o Knowledge of DBMS & RDBMS, writing SQL queries
o Knowledge of Microsoft 365 / Google Workspace
o Willingness to travel when necessary
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