Customer success lead engineer
2 months ago
Designation : Customer Success Lead Engineer/Senior Customer Success Engineer Experience : 8-10 Years Education : Graduation/Engineering/Masters Broad Responsibilities: Leading customer support, contributing to success of ML based Saa S product implementation Will need to gain in-depth knowledge of the product(Demand forecasting, Demand Sensing, Order recommendations), technical details, data model, functionalities and features. Handling front office, dealingwith customer and delivery team queries, understanding and troubleshooting problems, working with engineering teams. Owning SLAs, prioritization. Handling delegation of work to team members, grooming them Owning the external facingcommunication, regular status updates of support activities. Checking of various types of logs from Application servers, Kubernetes, Rabbit MQ, DB tables etc. Will need to perform ETL Operations, ETL performance tuning. The role will requiregood knowledge of client-server / web applications, databases. Implement best practices Will need to work effectively with other cross functional teams and share best practices Will need to work closely with Team Members, Team Leads, including Business Analysts, and Quality Assurance, and Project Manager. Mandatory Requirements: Relevant hands-on experience in support of client serverapplications and databases SQL & DB Programming: In-depth knowledge of T-SQL/ PL-SQL Programming Should have good SQL query writingand debugging experience Knowledge in creating variousdatabase objects - Stored Procedures, User Defined Functions, Views, indexes Client-server / Web applications: Hands on exposure in dealing with client-server applications & technologies (e.g. Tomcat, Microservices) Log files debugging, cloud technologies ETL: Need ETL performance handlingexperience using MS – SSIS, Snaplogic, any standard ETL Tool and strong in handling large volume of data extraction and loading (500 GB to 5 TB) Should have above averageskills in ETL, ETL performance tuning as well as above average skills in fine tuning complex queries of analytical Database/ Warehouse Working knowledge on Windowsand Linux environments Exposure to basic Linux commands and fundamentals Should have worked on projects hostedon AWS / Azure Cloud Hands-on experience working in a ‘Support’ structure Experience in real-time ‘Support’projects Extensive Debugging/Troubleshooting Skills Excellent Communication Skills as the Role involvesextensive Client Interaction. About Company Algonomy (previously Manthan-Rich Relevance) is a global leader in algorithmic customer engagement powering digital first strategies for retailers and brands. With industry-leading retail expertise in connecting demand to supply with a real-time customer data platform as the foundation, Algonomy enables 1:1 omnichannel personalization, customer journey orchestration and customer analytics with Xen AI at its core. Globally, over 400 retail brandssuch as HP, L’oreal, Tiffany& Co, Mc Donalds, Zalora and Pizza Hut use Algonomy’s made-for-retail solutions to orchestrate hyper-personalized customer engagement and optimize their merchandising and supplier management. Algonomy, which stands for “systematized knowledge of algorithms”, provides rapid time to value across acquisition, conversion, growth and loyalty with its 300+ pre-built algorithms. Headquartered in San Francisco and Bangalore, our presence spans over 20 countries. To learn more, please visit
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Customer Success Executive
4 weeks ago
Bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent...
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bangalore, India Quest For Success Full timeCompany DescriptionQuest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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bangalore, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer Success Lead Engineer
2 months ago
Bangalore, India Algonomy Full timeDesignation : Customer Success Lead Engineer/Senior Customer Success Engineer Experience : 8-10 Years Education : Graduation/Engineering/Masters Broad Responsibilities: Leading customer support, contributing to success of ML based SaaS product implementation Will need to gain in-depth knowledge of the product(Demand forecasting, DemandSensing, Order...
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Customer Success Lead Engineer
2 months ago
bangalore, India Algonomy Full timeDesignation : Customer Success Lead Engineer/Senior Customer Success Engineer Experience : 8-10 YearsEducation : Graduation/Engineering/MastersBroad Responsibilities:Leading customer support, contributing to success of ML based SaaS product implementationWill need to gain in-depth knowledge of the product(Demand forecasting, DemandSensing, Order...
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Customer Success Lead
1 month ago
bangalore, India Cropin Full timeAbout the RoleWe are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
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Customer Success Lead
1 month ago
Bangalore, India Cropin Full timeAbout the Role We are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
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Customer Success Lead
1 month ago
Bangalore, India Cropin Full timeAbout the Role We are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
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Customer success lead
1 month ago
Bangalore, India Nymble Full timeNymble builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Nymble robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users See it in action: Nymble is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners,...
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Customer Success Lead
1 month ago
bangalore, India Nymble Full timeNymble builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Nymble robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our usersSee it in action: is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners, Waterbridge...
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Customer Success Lead
1 month ago
Bangalore, India Nymble Full timeNymble builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Nymble robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users See it in action: Nymble is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners,...
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Customer Success Lead
1 month ago
Bangalore, India Nymble Full timeNymble builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Nymble robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users See it in action: Nymble is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners,...
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Customer Success Lead
1 month ago
Bangalore Urban, India Cropin Full timeAbout the RoleWe are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
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Customer Success Lead
3 hours ago
Bangalore, India csfirst.ai Full timeRole : AI Customer Success Lead Location : Bangalore Type : Full-time Experience : 6+ years Mode : In-office Skills : Programming, Developer evangelism, AI/ML, Customer SuccessKey Responsibilities : Leadership & Mentorship : - Lead and develop a high-performing customer success team, mentoring junior engineers, and guiding them toward excellence in...
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Customer success-help desk lead
2 weeks ago
Bangalore, India WrkSpot Full timeJob Title: Customer Success-Help Desk Lead Location: Bangalore, India Wrk Spot is a technology company, reinventing hotel operations by seamlessly combining operations with labor management and compliance at the property level and across multiple properties, all in a single Saa S solution. We incorporate the latest technology, including Io T and AI,...
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Lead-customer success
2 months ago
Bangalore, India BHIVE Workspace Full timeRole : Lead - Customer Success (Hospitality) Experience Range : 6-8 Years Experience Qualification : Bachelors of Hotel Management Interview Process : Applicant questionnaire Assessment Face to Face Rounds HR Round About the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for...
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Lead-Customer Success
2 months ago
bangalore, India BHIVE Workspace Full timeRole : Lead - Customer Success (Hospitality)Experience Range : 6-8 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundAbout the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for...
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Cropin | Customer Success Lead | bangalore
1 month ago
bangalore, India Cropin Full timeAbout the Role We are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
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Cropin | Customer Success Lead | bangalore
1 month ago
bangalore, India Cropin Full timeAbout the RoleWe are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
