Manager – process excellence

1 week ago


Gurgaon, India Antara Senior Care Full time

Role Overview:The role is responsible for driving operational excellence across Antara by designing, standardizing, and governing Standard Operating Procedures (SOPs) and leading continuous process improvement initiatives. The incumbent will ensure that all functional processes are efficient, compliant, and aligned with Antara’s brand promise and regulatory standards.1. SOP Design, Implementation & Governance- Develop, review, and continuously improve Standard Operating Procedures (SOPs) for all departments.- Standardize processes across business, ensuring alignment with Antara’s brand promise, regulatory norms (NABH, HSSC, QAI), and audit standards.- Manage SOP version control, dissemination, and compliance tracking across facilities.- Conduct periodic reviews with functional heads for SOP effectiveness and relevance.2. Process Excellence & Continuous Improvement- Lead cross-functional process improvement initiatives using Lean / Six Sigma methodologies.- Identify inefficiencies and design interventions to enhance service quality, reduce waste, and improve response times.- Conduct process mapping and gap analyses for critical workflows.- Track and monitor improvement metrics through defined KPIs and dashboards.Required Skills & Competencies:- Strong understanding of process design, documentation, and governance frameworks.- Hands-on experience with Lean / Six Sigma tools (Green Belt or higher preferred).- Excellent analytical and problem-solving skills.- Strong stakeholder management and cross-functional collaboration abilities.- Proven experience in hospitality, healthcare, or service-oriented environments.- Strong communication and presentation skills.Education & Experience:- Graduate/Postgraduate in Operations Management / Quality / Process Excellence / Hospitality Management or related field.- 6–8 years of experience in process design, quality management, or operations excellence roles.- Experience in hospitality or healthcare sector preferred.



  • Gurgaon, India Antara Senior Care Full time

    Role Overview:The role is responsible for driving operational excellence across Antara by designing, standardizing, and governing Standard Operating Procedures (SOPs) and leading continuous process improvement initiatives. The incumbent will ensure that all functional processes are efficient, compliant, and aligned with Antara's brand promise and regulatory...

  • Process Coordinator

    6 days ago


    Gurgaon, Haryana, India E Process Solutions Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Title: Process CoordinatorLocation: Gurugram, Haryana Sector 44 Near to Huda CityEmployment Type: Full-TimeReports To: Managing Editor (HOD)Job OverviewWe are seeking a proactive Process Coordinator to streamline internal operations and foster seamless communication across teams.Key ResponsibilitiesInter-Department CoordinationCalendar...

  • Process Associate

    2 days ago


    Gurgaon, India SDM Process Solutions Full time

    SDM Process Solutions The work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create...

  • Process Associate

    2 weeks ago


    Gurgaon, India SDM Process Solutions Full time

    The _work_ requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create spreadsheets with large...


  • Gurgaon, India beBeeProcess Full time

    **Process Excellence Manager Role**This position focuses on driving operational excellence across the organization. The role requires designing, standardizing, and governing Standard Operating Procedures (SOPs) to improve efficiency and compliance.Key Responsibilities:Designing SOPs: Develop, review, and continuously improve Standard Operating Procedures...

  • Process Excellence

    4 days ago


    Gurgaon, Haryana, India Adecco Full time

    About Company Our client aims to revolutionize the spare part procurement process in the Indian automotive aftermarket by leveraging AI ML deep tech They are a one-stop shop of genuine two-wheeler aftermarket spare parts delivering reliably to mechanic workshops An Ideal Candidate An Ideal candidate should have 6 years of experience in a process excellence...


  • Gurgaon, India Antara Senior Care Full time

    Role Overview:The role is responsible for driving operational excellence across Antara by designing, standardizing, and governing Standard Operating Procedures (SOPs) and leading continuous process improvement initiatives. The incumbent will ensure that all functional processes are efficient, compliant, and aligned with Antara’s brand promise and...


  • Gurgaon, India Antara Senior Care Full time

    Role Overview: The role is responsible for driving operational excellence across Antara by designing, standardizing, and governing Standard Operating Procedures (SOPs) and leading continuous process improvement initiatives. The incumbent will ensure that all functional processes are efficient, compliant, and aligned with Antara’s brand promise and...


  • Gurgaon, India Secure Meters Limited Full time

    Job Description:- Map end-to-end field service processes- Adhere to SOPs & workflows- Ensure company quality standards across service- Identify bottlenecks, delays, and errors in operations- Conduct gap analysis between defined processes and actual practices.- Recommend and implement improvements for faster service turnaround and reduced rework.- Analyze...


  • Gurgaon, India Secure Meters Limited Full time

    Job Description:- Map end-to-end field service processes- Adhere to SOPs & workflows- Ensure company quality standards across service- Identify bottlenecks, delays, and errors in operations- Conduct gap analysis between defined processes and actual practices.- Recommend and implement improvements for faster service turnaround and reduced rework.- Analyze...