Travel Consultant

1 week ago

Mumbai, India SAACH Travel Technologies Full time

SAACH is expanding its footprint in the travel industry and is seeking experienced professionals to SAACH is a dynamic organization providing high-quality travel solutions to clients across the globe. We specialize in reservations, ticketing, customer support, and travel operations. continued growth, we are hiring skilled and driven individuals to strengthen our India operations and deliver outstanding service. Education: HSC or Graduate (Travel/IATA certifications preferred) • Experience: 3 to 5 years or more in the travel industry • Hands-on experience in travel agency sales, ticketing, and operational support • Language: Must be fluent in Gujarati Handle end-to-end ticketing operations including refunds, exchanges, voids, insurance sales, Use SharePoint for supplier contracts and documentation; stay current with airline policies, Accurately calculate manual reissues, partial refunds, and fare differences when required. • Manage escalated or urgent cases—especially for stranded passengers—by quickly Conduct regular ticket quality checks and reporting; Strong understanding of fare construction (published, net, student, missionary, etc.). • Skilled in NDC systems, airline portals, and integrated travel platforms. • Knowledge in Microsoft office Strong verbal and written communication skills in English • Results-driven with a strong focus on client conversion and service quality • Employment Type: Full-Time • Work Mode: Work from Office • Shift Timing: Rotational Shift

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