Flexera Operations support

2 weeks ago

hyderabad, India Tata Consultancy Services Full time
Job Role - Flexera operations support
Experience Range: 2 to 6 years
Job Locations: Hyderabad
Job Description
Must have
Responsible for providing L1 support for FlexNet Operations Incidents and Service Requests
Duties and responsibilities include Incidents, providing support, troubleshooting and ensuring customer satisfaction
Experience in Flexnet Operations tool of Flexera
Experience in Flexnet Operations tool of Flexera with L1/L2 troubleshooting Access issues, Performance Issues and Software Installation
Leverage knowledgebase to troubleshoot the issues and route the tickets to respective support groups accordingly

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