(15h Left) Flexera Operations support
1 week ago
Experience Range: 2 to 6 years
Job Locations: Hyderabad
Job Description
Must have
- Responsible for providing L1 support for FlexNet Operations Incidents and Service Requests- Duties and responsibilities include Incidents, providing support, troubleshooting and ensuring customer satisfaction- Experience in Flexnet Operations tool of Flexera- Experience in Flexnet Operations tool of Flexera with L1/L2 troubleshooting Access issues, Performance Issues and Software Installation- Leverage knowledgebase to troubleshoot the issues and route the tickets to respective support groups accordingly
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