Corporate Banking Specialist

2 months ago

gurugram, India IGT Solutions Full time

We at IGT are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Associates (+ Upselling) in the banking process. If you have a passion for helping customers and want to grow your career in the banking sector, we invite you to attend our walk-in interviews.Walk-in Interviews for Customer Service Associate - Banking ProcessWalk-in Interview - Monday to Friday (Excluding Sunday)Walk-in Interview Time: 10:00AM-5:00PMVenue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22AKey Responsibilities:- Handle customer inquiries and resolve issues efficiently.- Provide accurate information about banking products and services.- Process transactions and maintain customer records.- Ensure compliance with banking regulations and policies.- Deliver excellent customer service and enhance customer satisfaction.- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferencesRequirements:- Minimum Bachelor's degree/ Graduation must- Prior experience in customer service or banking is preferred.- Strong communication and interpersonal skills.- Ability to handle customer queries and complaints effectively.- Basic computer skills.Benefits:- Transport facility (Odd hours)- Comprehensive training and development programs.- Opportunities for career growth and advancement and other employee benefits.- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.Documents to Bring: - Updated resume –- Valid ID proof (Aadhaar, PAN, etc.)Contact Information:For any queries, please contact - 9910907870How to Apply:Interested candidates are requested to walk in directly to the venue on the specified dates and time.Receive recognition for your upselling and customer satisfaction achievements, contributing to a positive work culture that values your efforts and contributions

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