Corporate Banking Specialist

4 months ago

gurugram, India IGT Solutions Full time

Join our team as Customer Service Associates (+ Upselling) in the banking process. If you have a passion for helping customers and want to grow your career in the banking sector.


Walk-in Interviews for Customer Service Associate - Banking Process


Walk-in Interview - Monday to Friday (Excluding Sunday)

Walk-in Interview Time: 10:00AM-5:00PM

Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A


Key Responsibilities:

- Handle customer inquiries and resolve issues efficiently.

- Provide accurate information about banking products and services.

- Process transactions and maintain customer records.

- Ensure compliance with banking regulations and policies.

- Deliver excellent customer service and enhance customer satisfaction.

- Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience

- Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences


Requirements:

- Minimum Bachelor's degree/ Graduation must

- Prior experience in customer service or banking is preferred.

- Strong communication and interpersonal skills.

- Ability to handle customer queries and complaints effectively.

- Basic computer skills.


Benefits:

- Transport facility (Odd hours)

- Comprehensive training and development programs.

- Opportunities for career growth and advancement and other employee benefits.

- We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.


Contact Information:

Jaisika Bhardwaj


How to Apply:

Interested candidates are requested to walk in directly to the venue on the specified dates and time.



Receive recognition for your upselling and customer satisfaction achievements, contributing to a positive work culture that values your efforts and contributions

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