Vice President Quality and Risk Management

Job Title: Vice President – Engineering (Roaming) Location: Reports To: SVP – Engineering (Roaming)

Department: Engineering

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.

Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore, and UK with global HC of over 1800.

Mobileum is a global leader in telecom analytics, providing solutions that help operators optimize network performance, enhance customer experience, and uncover new revenue streams. With a strong presence in roaming, fraud, security, and analytics, Mobileum empowers operators to innovate in the evolving digital ecosystem.

The Vice President – Engineering will lead Mobileum's global roaming software engineering organization, expected to be responsible for a subset of products under Roaming and Network Services Business Unit - Development team. This role requires a unique blend of deep telecom technical expertise and strong leadership skills to oversee architecture, design, and delivery of innovative roaming products.

The ideal candidate will have a proven track record of building high-performance engineering teams and delivering scalable products in telecom roaming and core network environments.

Define the engineering strategy for Mobileum's roaming product portfolio, ensuring alignment with business and product goals.

Provide deep technical oversight in telecom protocols, mobile core network architecture, and signalling analysis.

Collaborate closely with product management, sales, and customer delivery teams to ensure solutions meet customer needs and industry standards.

Drive Customer Satisfaction (CSAT) across a wide deployment base while ensuring revenue and roadmap commitments are delivered on time with high quality.

Technical Expertise in Roaming & Networks

Lead product engineering efforts for:

Telecom protocols & technologies: Mobile core network architecture: Roaming & interconnect services: voice, SMS, data, IoT/M2M.

Signaling flow analysis: troubleshooting complex call/session scenarios.

Champion CI/CD deployment methodologies.

Build, mentor, and retain a high-caliber, globally distributed engineering team.

Foster a collaborative and innovative engineering culture.

Implement best practices in software development, DevOps, and agile methodologies.

Required Qualifications & Experience

~ Bachelor's or Master's degree in Computer Science, Telecommunications, or related field.

~20+ years in software engineering, with at least 8 years in senior leadership roles.

~ Proven experience delivering enterprise-grade software in telecom roaming and core network domains .

~ Hands-on experience in roaming service development, interconnect billing, and signalling troubleshooting.

~ Demonstrated ability to manage distributed teams and deliver complex products to global telecom operators.

Strong leadership and talent development skills.

Exceptional communication and stakeholder management.

Results-oriented with a focus on quality and performance.

Lead innovation in a critical area of telecom services.

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