ServiceNow Developer/Engineer

2 days ago


India Ampstek Full time
Title: ServiceNow Developer Location: remote, Overlap: 4-5 hours of PST(9:30pm- 2:30am IST)

Job Type: Fulltime

Min yoE: 5+ for developers and 7+ for the ServiceNow Lead and ServiceNow Admin (relevant)

Availability-Immediate

ServiceNow Lead-1 position, ServiceNow Admin-1 position, ServiceNow developers-3 ; Experience: 5+ for developers and 7+ years for ServiceNow Lead and Admin

o Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs.

o Hands-on experience with domain separation, scoped apps, data import/export, UI policies.

• Proven ability to integrate ServiceNow with third-party systems (e.g., identity platforms, facilities systems).

• Proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance.

• Stakeholder Engagement: Strong collaboration skills with HR, IT, and Facilities to define and streamline workflows.

• Compliance & Governance: Experienced in audit preparation, compliance documentation, and training L1/L2 teams.
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