Customer Service Specialist
3 days ago
About the Role We’re looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you’ll be the first point of contact for our customers — providing timely, accurate, and empathetic support via phone and email . You’ll play a key part in ensuring every customer receives exceptional service and a positive experience with our brand. Key Responsibilities Handle inbound and outbound calls to assist customers with queries, complaints, or product information. Manage email support tickets and respond promptly and professionally. Maintain detailed records of customer interactions in the CRM system. Collaborate with internal teams to resolve complex customer issues. Follow communication guidelines and company policies to maintain service quality. Achieve performance metrics including response time, customer satisfaction, and quality standards. Required Skills & Qualifications Bachelor’s degree in any field (preferred but not mandatory). 1–3 years of experience in customer service, voice process, or email support (BPO experience is a plus). Excellent verbal and written English communication skills. Strong problem-solving and active listening abilities. Proficient with MS Office and customer service tools (CRM, ticketing systems, etc.). Ability to work in shifts (if applicable).
-
Customer Service Specialist
3 days ago
bangalore, India MAHTO Full timeCompany Description MAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects...
-
Customer Service Specialist
3 days ago
bangalore, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
-
Customer Service Specialist
1 week ago
bangalore, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
-
Customer Service Specialist
2 days ago
Store-Bangalore-Whitefield, India Tata Croma Full time ₹ 4,00,000 - ₹ 8,00,000 per yearNAPS-Customer Service Specialist Croma is a brand of Infiniti Retail Ltd., which is a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group. Launched in 2006, Croma was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade...
-
Customer Service Specialist
2 weeks ago
bangalore, India Recro Full timeJob Title: Customer Success / Support Specialist – EdTechLocation: Hybrid (3 days from office)Work Schedule:Shift Timings: 2 PM – 11 PM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offsAdditional Shift Allowance: ₹750/dayKey ResponsibilitiesManage customer interactions via calls, emails, and virtual meetings with US-based...
-
Customer Service Specialist
4 weeks ago
Bangalore, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their...
-
Associate Customer Service Specialist
17 hours ago
bangalore, India Lyfskills Full timeLocation : HSR, Bangalore (Onsite) Experience : 0-1 Year About Lyfskills Lyfskills is building India’s leading platform for children’s extracurricular activities . We empower parents to easily discover, book, and track their child’s activities while enabling coaches, academies, and societies to manage delivery seamlessly. With a mix of service +...
-
Customer Support Specialist
1 week ago
bangalore, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
-
Customer Support Specialist
4 days ago
bangalore, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
-
Customer Support Specialist
3 days ago
bangalore, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
