Client Relationship Executive
11 hours ago
Role Overview: As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible for overseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives, maintain a high level of customer satisfaction, and act as the voice of the customer within the organization. Key Responsibilities: 1. Customer Support Operations: - Manage and oversee day-to-day customer service operations across multiple channels (email, chat, social media, WhatsApp, and phone). - Develop and implement SOPs to streamline the resolution of customer inquiries, complaints, and issues. - Monitor and manage KPIs like first response time, resolution time, CSAT, and NPS. - Ensure timely escalation and resolution of critical customer concerns. 2. Customer Experience: - Design and implement strategies to enhance customer experience and loyalty. - Regularly gather customer feedback to identify pain points and areas of improvement. - Collaborate with product, marketing, and operations teams to address customer needs and drive brand loyalty. 3. Technology and Tools: - Implement and optimize customer service tools like CRM, live chat platforms, and ticketing systems. - Track and analyze data to identify trends and insights that can inform decision-making. 4. Reporting and Insights: - Create detailed reports on customer service performance and provide actionable insights to leadership. - Track and analyze customer service trends to proactively address potential challenges. Key Qualifications: - Strong communication and interpersonal skills. - Ability to handle escalations and de-escalate challenging situations with tact and empathy. - Proficiency in CRE and customer service tools (e.g., Zendesk, Freshdesk). - Analytical mindset with a data-driven approach to decision-making. - Excel knowledge. Personal Attributes: - Customer-centric mindset with a passion for delivering exceptional experiences. - Problem-solving and conflict-resolution skills. - High level of empathy, patience, and adaptability.
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Client Relationship Executive
3 days ago
Bhopal, Madhya Pradesh, India Yashaswi Group Full timeUrgently hiring for one of the Printing press Industry - Job Profile-Client Relationship Executive Job Location-Bhopal & Indore Gender-Male & Female Qualification-Must be graduate(MBA Preferred) Experience-Min 1 Year of experience in Client Coordination No. of Position-5(Bhopal-2,Indore-3) Salary-25000 per month **Should be good in speaking...
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Client Relationship Executive
1 week ago
Indore, Madhya Pradesh, India Jay Chugh Photography Full timePosition: Client Relationship executive Department: Client Services Key Responsibilities - To Clear & effective communication with clients and team. - Two months before wedding send itinerary form to client and collect the information from them and Pass the function timings with travel team for travel booking. - Arrange a call or meeting with clients to...
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Client Relationship Executive
2 weeks ago
Bhopal, Madhya Pradesh, India Yashaswi Group Full timeUrgently hiring for one of the printing press Industry - Job Profile-Client Relationship Executive Job Location-Bhopal Gender-Male & Female Qualification-Must be a graduate /MBA Preferred Experience-Min 6 Month to 2 Yrs required Salary-25000(23500 in hand + 1500 fuel allowances) Job Type-Under Naps Duration-6 Month Required good communication skills...
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Client Relationship Executive
2 weeks ago
Arera Colony, Bhopal, Madhya Pradesh, India 7 Styles Salon Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Client Relationship Executive (Female)Location: 7 Styles Salon, Bhopal (Work From Office)About Us:7 Styles Salon is a premium salon in Bhopal, committed to providing top-notch beauty and wellness services. We believe in creating memorable experiences for our clients through professionalism, skill, and personalized care.Job Description:We are...
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Client Relationship Executive
5 days ago
madhya pradesh, India Kimirica Hunter International Full timeRole Overview:As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible foroverseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives,...
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Client Relationship Executive
6 days ago
Noida, Uttar Pradesh, India Ascend Reach Career Full time* Client Relationship Executive in Noida, Delhi, NCRFull TimeDelhi, NCR, NoidaPosted 6 hours ago Client Relationship Executive in Noida, Delhi, NCR | High Salary & Career Growth Looking for Client Relationship Executive jobs in Noida, Delhi, NCR? Join our client’s dynamic team. Utilize your customer service skills and earn a competitive salary with...
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Client Relationship Executive
2 weeks ago
Kanpur, Uttar Pradesh, India Happy staffers Global Servicess Full time**Job Title**: Client Relationship Executive **Location**: Kanpur **Salary**: Up to ₹20,000 (in-hand) + Incentives **Experience**: Minimum 2 years (relevant field) **Education**: Graduation mandatory **Working Days**: 6 Days We are looking for a **Client Relationship Executive** to manage client queries, ensure satisfaction, and build long-term...
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Client Relationship Executive
1 week ago
Vaishali, Ghaziabad, Uttar Pradesh, India Web5G technology pvt ltd Full time**Job Title: Client Relationship Executive** **Key Responsibilities**: - Act as the main point of contact for clients, ensuring effective communication and satisfaction. - Understand client requirements, challenges, and objectives to provide tailored solutions. - Respond to client inquiries, resolve issues, and ensure timely follow-ups. - Develop and...
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Client Relationship Executive
2 weeks ago
Vaishali, Ghaziabad, Uttar Pradesh, India Web5G technology pvt ltd Full time**Job Title: Client Relationship Executive** **Location**: [Insert Location] **Job Type**: Full-time **Key Responsibilities**: - Act as the main point of contact for clients, ensuring effective communication and satisfaction. - Understand client requirements, challenges, and objectives to provide tailored solutions. - Respond to client inquiries, resolve...
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Client Relationship Executive
2 weeks ago
Vaishali, Ghaziabad, Uttar Pradesh, India BOOK MY AGENCY Full timeLocation: Vaishali, Ghaziabad (In-Office) Employment Type: Full-Time **Salary**: ₹18,000 - ₹50,000 per month (Based on experience) **About the Role**: We are hiring a Client Relationship Executive to assist in managing and nurturing relationships with clients, ensuring customer satisfaction and loyalty. **Key Responsibilities**: Handle client...
