IT Support Manager
2 months ago
We are seeking a highly skilled Information Technology Manager to lead our IT operations with a strong emphasis on identity and access management (IAM), compliance, and team leadership. This role requires a dynamic leader who possesses a strong technical background, excellent communication and interpersonal skills, and a proven track record of success in managing IT operations and personnel. Key Responsibilities: Identity and Access Management: Develop, implement, and manage IAM policies and procedures. Oversee user access controls and authentication processes to ensure secure access to systems/data and access is granted based on the principle of least privilege. Conduct regular user access reviews to ensure that user permissions are appropriate and up-to-date. Recommend improvements and efficiencies to the existing user access management process across various business apps and infrastructure systems. Compliance Management: Ensure compliance with relevant regulations and standards (e.g., ISO 27001:2022, ITIL). Conduct regular audits and assessments to identify compliance gaps and implement corrective actions. Develop and maintain IT policies and procedures to ensure compliance with internal and external requirements. Conduct regular functional audits and assessments to evaluate the effectiveness of IT controls and identify areas for improvement. Ensure regular updates and patch management to protect against vulnerabilities. Enforce implementation of IT security policies and procedures. People Management: Lead and mentor the IT team, fostering a culture of collaboration and continuous improvement. Provide guidance and support to team members in their professional development. Conduct performance evaluations, provide feedback, and identify training needs for team members. Network Management: Oversee the design, implementation, and maintenance of network infrastructure. Ensure optimal performance, reliability, and security of network services. IT Strategy Development: Collaborate with senior leadership to develop and execute IT strategies that align with organizational goals. Stay abreast of emerging technologies and industry trends to drive innovation. Incident Management: Lead incident response efforts for security breaches or system failures. Develop and implement disaster recovery plans to minimize downtime. Vendor Management: Manage relationships with IT vendors and service providers. Ensuring that the IT vendors meet the defined contractual obligations and performance standards. Negotiate contracts and ensure that services meet organizational needs. Project Management: Oversee IT projects from initiation to completion, ensuring they are delivered on time and within budget. Service Delivery: Oversee the day-to-day operations of IT services, ensuring their efficient and effective delivery to end-users. Monitor service level agreements (SLAs) and take corrective action to address any performance issues. Proactively identify opportunities to improve service delivery and enhance user satisfaction. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field; 7+ years of experience in IT management, with a focus on access management, compliance, and network management. Strong understanding of cybersecurity principles and best practices. Proven experience in managing teams and fostering a collaborative work environment. Familiarity with IT governance frameworks (e.g., COBIT, ITIL) and risk management processes. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
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Ārohana Support | Revenue Cycle Management
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bangalore, India Ārohana Support Full timeRevenue Cycle Management (RCM) DirectorThe RCM Director at Ārohana Support is responsible and accountable for overseeing and optimizing revenue cycle management strategies, ensuring efficient billing and collections processes, and leading a team of billing specialists to support US-based pediatric therapy companies. The RCM Director will develop effective...
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Ārohana Support | Sales and Outreach Specialist
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bangalore, India Ārohana Support Full timeLocation: RemoteReports to: Business Development ManagerAbout UsAt EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy. Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We...
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Ārohana Support | Sales and Outreach Specialist
3 weeks ago
bangalore, India Ārohana Support Full timeLocation: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest...
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bangalore, India Ārohana Support Full timeABA Billing Specialist Looking for Immediate joiners!A Billing Specialist is a role that ensures that insurance companies and healthcare facilities keep accurate records.Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. Essential Functions• Prepares and submits...
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Channel Support Manager
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Bangalore, India Anand Rathi Share and Stock Brokers Ltd Full timeJob description Channel Support (Operation & Support) KEY RESPONSIBILITIES AND ACCOUNTABILITY • Manage day-to-day operations for channel partners over calls and emails, including account opening, modification, DRF settlement, banking, issue resolution, and escalations. • Act as the primary point of contact for channel partners, providing...
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Sales and Outreach Specialist
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Bangalore, India Ārohana Support Full timeLocation: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their...
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Mitsogo | Technical Support Manager
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bangalore, India Mitsogo Full timeAbout Mitsogo:Mitsogo is a global leader in enterprise software and cybersecurity solutions, committed to innovation and excellence. Through our Hexnode division, we are transforming how organizations manage and secure their digital environments across over 100 countries. Our commitment to empowering our employees and embracing technological evolution is at...
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Technical Project Manager
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Bangalore, India NewGen IT Full timeRoles and Responsibilities : We are seeking a highly motivated and experienced Web3 & Blockchain Technical Project Manager to join our dynamic team in Indore, India. The successful candidate will play a pivotal role in managing and delivering blockchain and Web3 projects, ensuring they meet technical specifications, timelines, and budget constraints.This...
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It end-user support manager
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Bangalore, India Biocon Biologics Full timeLooking for a proactive and customer-focused End-User Support Manager to lead a team. The ideal candidate will oversee the day-to-day management of the end-user computing environment, ensuring seamless support and operations across desktops, laptops, i Pads, Samsung tablets, and other devices. This role emphasises delivering exceptional customer experiences,...
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Senior Manager Customer Support
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Bangalore, India Idyllic Services Full timeJob Title: Manager, Customer Support Experience :- 6-9 Yrs, Location :- Bengaluru, KA Work Mode :- Hybrid Job Summary: We are seeking an experienced Manager, Customer Support to lead and oversee a team of Interface Customer Support Representatives. This role requires a hands-on leader who can provide technical and product assistance, handle...
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AWS Cloud Security Engineer
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bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Support Ops currently caters to Fulfillment by Amazon (FBA) for NA marketplace. FBA is built around Amazon's world class capability in ordering, fulfillment,...
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SAP Consultant
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Chennai/Mumbai/Pune/Bangalore, India SMARTWORK IT SERVICES Full timeJob Description. Job Title : SAP. Location : Chennai , Mumbai , Pune , Bangalore. Experience : 8-12 Years. Key Responsibilities : Implementation : Lead SAP implementation projects, including gathering requirements, system configuration, and user acceptance testing. Configuration : Configure SAP modules (e.g, SAP FICO, MM, SD, HCM) based on business...
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bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Fulfillment By Amazon (FBA) is built around Amazon's world class capability in ordering, fulfillment, transportation and customer service. By leveraging our current...
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Brilyant IT Solutions
1 month ago
Bangalore, India Brilyant IT Solutions Full timeAbout Brilyant :We're seeking a passionate and experienced Engineering Manager to join our growing team. In this role, you'll lead a team of 20 talented engineers, fostering a collaborative environment that drives innovation and high-quality software development.Responsibilities :Technical Leadership & Mentorship :- Provide technical leadership and...
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Application Designer
3 days ago
Bangalore, India SMARTWORK IT SERVICES Full timeJob Title : Application DesignerServiceNow IT Service Management. Location : Bangalore, India. Experience Required : Minimum 3 years in ServiceNow IT Service Management. Availability : Immediate Joiners. Work Mode : On-site. Duration : 6+ Months Contract. Mandatory Skills : ServiceNow IT Service Management, ServiceNow platform, IT service management...
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bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Fulfillment By Amazon (FBA) is built around Amazon's world class capability in ordering, fulfillment, transportation and customer service. By leveraging our current...
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SAP ABAP Consultant
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Bangalore, India IT Full timeRole Overview :We are seeking a skilled SAP ABAP Developer with expertise in Cloud Platform Integration (CPI) to join our team as a BRIM Technical Architect. This role requires in-depth knowledge of ABAP development and integration, particularly in the areas of FICA (Financial Contract Accounting) and CI (Convergent Invoicing). The ideal candidate will also...
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bangalore, India Neurones IT Asia Full timeWe are seeking a highly skilled and motivated SDM- IT to join our dynamic team.Service Delivery Management:Manage the end-to-end delivery of IT services, ensuring they meet defined service level agreements (SLAs) and key performance indicators (KPIs).Act as the primary point of contact for stakeholders regarding IT service delivery issues and...
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Hadoop Administrator
1 month ago
Bangalore/Pune, India Kenn IT Business Solutions Full timeJob Description : - Install, configure, and support Hadoop clusters in Cloudera Distribution. - Design and manage the commencement of new Hadoop projects. - Execute system upgrades for existing Hadoop clusters using Cloudera. - Install, configure, and support HIVE, IMPALA, SOLR, SPARK, KAFKA. - Handle severity incidents related to Hadoop. - Manage MySQL...
