Team Leader – eCommerce Operations
2 weeks ago
About Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role in delivering excellence and delight to our customers, and were now looking to strengthen this backbone of our operations.Handelnine Global requires a Team Leader- eCommerce Operations, for our E-commerce division.We run e-commerce sites across multiple categories, in India, the United Kingdom, European Union, Australia, Singapore & Canada - with more Global sites coming up.The Team Leader will be responsible for managing a small team of operations executives and ensuring smooth daily operations, while driving process improvements and efficiency.Responsibilities include:- Lead and mentor a team of executives handling daily purchasing and order fulfillment tasks.- Allocate and monitor daily workloads to ensure timely completion of tasks.- Purchase products online based on orders received, as displayed in our internal software, while guiding the team to follow best practices.- Track, manage, and update all purchase and order data accurately in Excel/Google Sheets.- Identify efficient and reliable vendor websites, optimizing purchase costs and delivery timelines.- Analyze weekly KPI reports, highlighting:- Purchase mapping- Missing purchases- Delivery delays- Team performance metrics- Process improvement opportunities- Conduct regular team reviews and training sessions to improve accuracy, speed, and decision-making.- Coordinate with cross-functional teams to manage escalations promptly.- Monitor and ensure adherence to all operational KPIs, including delivery timelines, sourcing efficiency, and team productivity.- Propose and implement long-term process improvements to enhance efficiency and reduce operational issues.- Report progress, challenges, and solutions directly to the Operations Manager.Ideal Candidate Profile:- 4 to 7 years of experience in eCommerce operations, purchasing, or a similar role, with at least 1 year in a supervisory/team leader role.- Strong team management and leadership skills with the ability to coach, mentor, and motivate team members.- Proficiency in Microsoft Excel/Google Sheets, including:- VLOOKUP & HLOOKUP- Pivot Tables- IF conditions, SUMIFS, COUNTIFS, and other advanced formulas- Data filtering and consolidation- Strong analytical and problem-solving skills; ability to make data-driven decisions.- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.- Comfortable working in a fast-paced, high-pressure, team-oriented environment.- Graduate in any discipline.- Prior experience in global eCommerce operations.- Experience with sourcing, vendor negotiations, and cost optimization.- Ability to multitask and manage escalations efficiently.- Strong verbal and written communication skills.- A proactive mindset with ownership of processes and outcomes
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Team Leader – eCommerce Operations
2 weeks ago
Mumbai, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
2 weeks ago
Mumbai, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
2 weeks ago
Mumbai, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
2 weeks ago
mumbai, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
1 week ago
Mumbai, India Handelnine Global Full timeAbout Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader
2 weeks ago
Mumbai, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial...
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Team Leader – eCommerce Operations
2 weeks ago
mumbai, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
2 weeks ago
Mumbai, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader
7 days ago
Mumbai, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
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Team Leader – eCommerce Operations
1 week ago
Mumbai, India Handelnine Global Full timeAbout Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...
