▷ 3 Days Left Team Leader – eCommerce Operations

2 days ago

Mumbai, India Handelnine Global Full time

About Handelnine Global

Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role in delivering excellence and delight to our customers, and were now looking to strengthen this backbone of our operations.

Handelnine Global requires a Team Leader- eCommerce Operations, for our E-commerce division.

We run e-commerce sites across multiple categories, in India, the United Kingdom, European Union, Australia, Singapore & Canada - with more Global sites coming up.

The Team Leader will be responsible for managing a small team of operations executives and ensuring smooth daily operations, while driving process improvements and efficiency.

Responsibilities include:

- Lead and mentor a team of executives handling daily purchasing and order fulfillment tasks.
- Allocate and monitor daily workloads to ensure timely completion of tasks.
- Purchase products online based on orders received, as displayed in our internal software, while guiding the team to follow best practices.
- Track, manage, and update all purchase and order data accurately in Excel/Google Sheets.
- Identify efficient and reliable vendor websites, optimizing purchase costs and delivery timelines.
- Analyze weekly KPI reports, highlighting:
- Purchase mapping
- Missing purchases
- Delivery delays
- Team performance metrics
- Process improvement opportunities
- Conduct regular team reviews and training sessions to improve accuracy, speed, and decision-making.
- Coordinate with cross-functional teams to manage escalations promptly.
- Monitor and ensure adherence to all operational KPIs, including delivery timelines, sourcing efficiency, and team productivity.
- Propose and implement long-term process improvements to enhance efficiency and reduce operational issues.
- Report progress, challenges, and solutions directly to the Operations Manager.

Ideal Candidate Profile:

- 3 to 5 years of experience in eCommerce operations, purchasing, or a similar role, with at least 1 year in a supervisory/team leader role.
- Strong team management and leadership skills with the ability to coach, mentor, and motivate team members.
- Proficiency in Microsoft Excel/Google Sheets, including:
- VLOOKUP & HLOOKUP
- Pivot Tables
- IF conditions, SUMIFS, COUNTIFS, and other advanced formulas
- Data filtering and consolidation
- Strong analytical and problem-solving skills; ability to make data-driven decisions.
- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
- Comfortable working in a fast-paced, high-pressure, team-oriented environment.
- Graduate in any discipline.
- Prior experience in global eCommerce operations.
- Experience with sourcing, vendor negotiations, and cost optimization.
- Ability to multitask and manage escalations efficiently.
- Strong verbal and written communication skills.
- A proactive mindset with ownership of processes and outcomes

  • Team Leader – eCommerce Operations

    18 hours ago

    Mumbai, India Handelnine Global Full time

    About Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...

  • Team Leader – eCommerce Operations

    2 days ago

    mumbai, India Handelnine Global Full time

    About Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...

  • Team Leader – eCommerce Operations

    2 days ago

    Mumbai, India Handelnine Global Full time

    About Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...

  • Team Leader – eCommerce Operations

    12 hours ago

    Mumbai, India Handelnine Global Full time

    About Handelnine GlobalHandelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...

  • Team Leader – eCommerce Operations

    2 hours ago

    Mumbai, India Handelnine Global Full time

    About Handelnine Global Handelnine Global is a fast-growing, fully remote eCommerce company serving customers in over 60 countries across the globe. From high-traffic websites and data-driven merchandising to seamless logistics and customer experience, were building an ecosystem that powers global commerce. Our Mumbai fulfillment center plays a crucial role...

  • ▷ (3 Days Left) Ecommerce Solutions

    4 days ago

    Navi Mumbai, Mumbai City, Mumbai, India Galleon Consultants Full time

    Job Description Job Description JOB DESCRIPTION Job Title : E-commerce Executive Job Location:Unit 117-120, SDF - IV, SEEPZ - SEZ, Andheri (E, SEEPZ-SEZ, Andheri East, Mumbai, Maharashtra 400096 Work From Office (WFO) Qualification: Graduate from any stream On successful completion of training, Trainees will be placed in any of our live or new...

  • ▷ 3 Days Left: Team Coach

    6 days ago

    Mumbai, Maharashtra, India eBay Full time

    At eBay we re more than a global ecommerce leader we re changing the way the world shops and sells Our platform empowers millions of buyers and sellers in more than 190 markets around the world We re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts Our customers are our compass authenticity...

  • 3 Days Left: Team Lead

    1 week ago

    Mumbai, India Truemeds Full time

    Job Description Team Lead Telesales (Pharmacists) Location: Powai, Mumbai (Full-time, On-site) At Truemeds, our mission is: to make healthcare affordable and accessible to all. No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven,...

  • Ecommerce Intern

    2 weeks ago

    Mumbai, India Team Marketing Full time

    Key Responsibilities: Assist in managing and updating product listings on our ecommerce platform. Support the creation and implementation of digital marketing campaigns to drive traffic and sales. Monitor website analytics and performance metrics to identify areas for improvement. Conduct market research to identify emerging trends and competitor...

  • Lead Ecommerce and Telesales Operations

    2 weeks ago

    Mumbai, Maharashtra, India beBeeEcommerce Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Ecommerce Telesales Professional">Ecommerce Telesales Professional Job Description: We are seeking a highly skilled and experienced ecommerce telesales professional to lead our team in driving sales and customer engagement. As a key member of our organization, you will be responsible for setting up a customer-focused tele-calling centre and team,...