Process trainer
1 month ago
Overview: The Senior Process Trainer plays a vital role in equipping agents with the skills and knowledge required to deliver exceptional customer service and technical support. This position focuses on developing and facilitating training programs, supporting new hire onboarding, and ensuring continuous learning to meet the evolving demands of Telco customers and technology. The ideal candidate is passionate about learning and development, with the ability to inspire and empower teams to excel in a fast-paced call center environment. Responsibilities: Design and Deliver Training Programs: Create and conduct engaging training sessions on Telco products, troubleshooting processes, and customer service excellence. New Hire Onboarding: Manage onboarding programs to ensure new hires are well-prepared with the technical and soft skills needed for success. Monitor and Assess Performance: Track agent progress through evaluations, provide targeted feedback, and implement development plans for continuous improvement. Develop and Maintain Training Materials: Create manuals, guides, and e-learning content, ensuring training resources remain current with product and process updates. Collaborate for Operational Success: Work closely with supervisors, quality assurance teams, and product managers to address skill gaps and align training with business goals. Requirements: 3+ years of experience in a training role, preferably within a call center or Telco environment. Strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices. Exceptional communication and presentation skills, with the ability to engage diverse learners. Experience with Learning Management Systems (LMS) and e-learning tools is a plus. Ability to adapt in a fast-paced environment and manage multiple training initiatives simultaneously.
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IGT Solutions | Process Trainer||Credit Cards
10 hours ago
india IGT Solutions Full timePosition : Process Trainer | Credit Cards IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals...
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Three Across | Process Trainer
19 hours ago
india Three Across Full timeRole: Process TrainerLocation: GurugramProcess: Fintech processExperience: Must have International Fintech experience as a Process Trainer (AML, KYC, Fraud, payment, disputes, transaction monitoring, chargeback)Shifts: Rotational shifts & week-offsWork: From OfficeSalary Offered : Upto 7.5 LPA
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Product Trainer
2 weeks ago
India Excellent Placement Services Full timeProduct Trainer - Male Must be currently in any MLM (Amway) Industry on full time basis as a Trainer & on fixed monthly salary. Keywords: Motivational speaker, Inspirational speaker, Public Speaking, Product Training, Trainer, Speaking Skills, corporate trainer, Interpersonal Skills, Public Speaking, Communication Skills, Presentation Skill, Leadership,...
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Usrn Trainer
2 weeks ago
India MyGlit Full time**Role**:Technical/Process Trainer **Timings**:Shifting Schedule **Industry**:BPO **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Training - USRN Trainer Primary Responsibilities > Performs routine or structured work > Responds to routine or standard requests > Uses existing procedures and facts to solve...
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Soft Skills Trainer
4 weeks ago
India Spinny Full timeMultiple locations - Department - Training - Job posted on - Dec 20, 2024 - Employment type - Permanent **Role: Soft Skills & Process Trainer** **About Spinny**: Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire...
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CHANDIGARH UNIVERSITY | Technical Trainer
10 hours ago
india CHANDIGARH UNIVERSITY Full timeKey Responsibilities: 1. Deliver focused training sessions tailored to expertise in Python, Java, Computer Networks (CN), or Operating Systems (OS), along with fundamental knowledge of Data Structures & Algorithms (DSA). 2. Develop and implement comprehensive course materials, practical exercises, and evaluations for students. 3. Provide hands-on...
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Retail Trainer
7 months ago
India Jumbotail Technologies Full timeAs a Retail Trainer at Jumbotail you will- Visit the stores on a regular basis to design relevant, effective and targeted training programs for employees. - Prepare weekly, monthly, quarterly & annual training calendar to include scheduled training activities. - Conduct surveys with managers and employees at all levels to identify and assess training and...
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Prodapt | Process Trainer
1 month ago
india Prodapt Full timeOverview:The Senior Process Trainer plays a vital role in equipping agents with the skills and knowledge required to deliver exceptional customer service and technical support. This position focuses on developing and facilitating training programs, supporting new hire onboarding, and ensuring continuous learning to meet the evolving demands of Telco...
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india Omega Healthcare Management Services Full timeRole: Trainer / Lead Trainer – Technical TrainingLocation: Chennai/BangaloreJob DescriptionResponsibilitiesTransition SupportNew project KT to the OPS along with the TMO /SL / Solutions team Includes• Learning project specifics, PMS and support ops team until OJT completion and sign off• Participation in client driven - training sessions & governance...
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india Omega Healthcare Management Services Full timeRole: Trainer / Lead Trainer – Technical Training Location: Chennai/Bangalore Job Description Responsibilities Transition Support New project KT to the OPS along with the TMO /SL / Solutions team Includes • Learning project specifics, PMS and support ops team until OJT completion and sign off • Participation in client driven - training sessions &...
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Digital Marketing Trainer
7 months ago
India ITBrainQ Full timeWe are looking for qualified and well-versed Digital marketing trainer with a proven record of accomplishment digital marketing campaigns, digital marketing public speaker, or organizing workshops for SMEs. **Desired Skills**: - Should be eloquent and persuasive and can turn practical execution of digital concept easily. - Min 5 years practical working...
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BrightCHAMPS | Sales Trainer
1 month ago
india BrightCHAMPS Full timeJob Description: Sales TrainerPosition: Sales Trainer Location: Bangalore Work Schedule: Work from office, Flexible Shifts, 6 Days WorkingJob Summary: We are seeking a dynamic and experienced Sales Trainer to join our team. The ideal candidate will play a key role in enhancing the performance and productivity of our sales team by delivering effective...
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Safety Trainer for Chemical Management
4 days ago
India PREVOR Full timeAt PREVOR, we are dedicated to providing innovative solutions for chemical risk management.We are seeking a highly skilled Safety Trainer to join our team and play a key role in training clients' staff on prevention and treatment of chemical accidents.The successful candidate will have a strong background in chemistry, pharmacy, or healthcare, with...
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Logistics Supply Chain Trainer
7 months ago
India Nestsoft technologies Full timeExperience: 1 Years To 5 Years Salary : 25000- 45000 (Month) Part Time **Qualification Required**: Any Graduate **Skills Required**: bachelor's degree in logistics, supply chain management, business administration, or a related field preferred **Details**: Wanted Logistics Supply Chain Trainer for Cyberoid Academy. This a part time job. You can give...
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Freelance- technical trainer
1 day ago
India Wallstreetmojo Full timeWe are looking for skilled and experienced freelance technical trainers to collaborate with us to create online courses. This is a great opportunity to share your expertise and help learners enhance their knowledge and skills. About the Role: We are developing a series of online courses and are looking for trainers to design and deliver content in the...
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BrightCHAMPS | Sales Trainer | india
1 month ago
india BrightCHAMPS Full timeJob Description: Sales Trainer Position: Sales Trainer Location: Bangalore Work Schedule: Work from office, Flexible Shifts, 6 Days Working Job Summary: We are seeking a dynamic and experienced Sales Trainer to join our team. The ideal candidate will play a key role in enhancing the performance and productivity of our sales team by delivering...
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BrightCHAMPS | Sales Trainer | india
1 month ago
india BrightCHAMPS Full timeJob Description: Sales Trainer Position: Sales Trainer Location: Bangalore Work Schedule: Work from office, Flexible Shifts, 6 Days Working Job Summary: We are seeking a dynamic and experienced Sales Trainer to join our team. The ideal candidate will play a key role in enhancing the performance and productivity of our sales team by delivering...
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Expert Technical Trainer Opportunity
4 days ago
India Wallstreetmojo Full timeAbout the RoleWe are seeking skilled and experienced freelance technical trainers to collaborate with us in creating online courses. This is a fantastic opportunity for professionals to share their expertise and contribute to the enhancement of learners' knowledge and skills.The ideal candidate will have expertise in the areas listed below:Programming and...
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PREVOR | Trainer for safety products
12 hours ago
india PREVOR Full timeAdviser/ Trainer for safety products and chemical risk management Main Office: Mumbai Parel Office: Home office ABOUT PREVOR - HSE Solutions PREVOR, a French laboratory, has been focusing for the past 60 years on researching toxicology and developing unique solutions to manage chemical risks. Our main achievement is Diphoterine, a unique, patented first aid...
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Process Trainer
4 months ago
India Five Splash Infotech Full timeJamshedpur (Jharkhand) 1-6 years Minimum Qualification: Graduation, Should be from BPO Background, 1year relevant experience required. Immediate Joiner Preferred - Should be able to engage NHT Batches and conduct refresher. Should be able to develop NHT module and be able to develop content of refreshers planned. TNI sessions to be conducted and efficacy...