Head of Finance and Accounts

2 days ago

Jaipur, Rajasthan, India Impetus Career Consultants Full time
PTP, OTC and RTR). The role will work in conjunction with operational teams, internal and external stakeholders to ensure service delivery, transformation and change management

Reviewing and approving Resource planning and staffing

• Ensure client happiness and successful external & internal audit

• Help promoting diversity, inclusion, and employee engagement across global teams, and developing a strong leadership pipeline

• Expand the role's financial focus to include managing cost-to-serve ratios, EBITDA impact, and driving profitability for service lines.

• Explicitly include data analytics and AI as a core responsibility for decision-making, operational efficiency, and predictive performance optimization.

Contract Management

• Lead contract renewal discussions and drive closure

• Discussing and finalizing the FTEs billing

• Working closely with LDT, Knowledge Management, Transition, ERC teams to drive the transformation, Resource learning and developments, ongoing knowledge transfers, and Audit compliances in the process

Innovation & Digital Proficiency

Financial Acumen; Technological & Digital Proficiency - AI and Data-Driven Leadership

Risk Management & Governance Compliance

Bachelor's degree in business, Operations Management, or a related field; MBA or equivalent preferred.

# Relevant years of experience in the outsourcing or BPO industry, with experience in a senior global operations role.

# Strong understanding of digital transformation, automation, and operational technologies.

Relevant work experience in overall F&A across RTR, PTP, OTC domains

Experience with Lean, Six Sigma, or similar process improvement methodologies

Proficient in MS Office applications, especially in MS excel, PowerPoint Presentation

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