infoAnalytica, Inc. | Information Technology Associate | ahmedabad

1 week ago

ahmedabad, India infoAnalytica, Inc. Full time

infoAnalytica has serviced more than 250 corporations globally and delivers to industries such as Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services (BFSI), Media and Publishing and Manufacturing. We work extensively with our North America customers’ Marketing, Sales and Product Management teams for supporting their marketing and demand generation needs. In this area, we have worked on a range of data verification, data validation and data mining projects. We support our customers’ demand generation by providing detailed organizational database of prospects that can be directly used for field sales, telemarketing, email outreach and social media to acquire customers.


InfoAnalytica Consulting is looking to hire IT Associate in IT Team, at its office in Ahmedabad.


Responsibilities


  • Desktop Support to employees and remote support to remote users
  • Support to company entities
  • Follow Ticket portal and timely resolve incident logged on ticket portal.
  • Windows server Administration (Server 2019/16/12 and Win 10)
  • Linux Server Administration (Ubuntu, CentOS)
  • Network Administration (Unmanaged switches, Firewall, Leased Lines)
  • Application Administration (Microsoft 365, ShareFile)
  • Telecom Administration
  • Antivirus Server Administration (Seqrite)
  • Keep Infrastructure UP and running and achieve 99.9% up-time.
  • Infrastructure and Server room monitoring
  • Wired and Wireless network setup and maintenance
  • Employee's Joining or exit formality responsibility
  • Data Backup setup and monitoring
  • Maintain IT Security by following InfoSec policy.
  • Asset Maintenance
  • Windows Server roles administration
  • AWS Infra administration and resource allocation
  • Sophos, Cyberoam firewall management and administration
  • Capture all logs and store on secure place
  • Carry out precautionary steps to prevent incidents by following check list shared.
  • Follow change Management procedure to modify infrastructure
  • Computer Hardware maintenance
  • Access Control Machine monitoring
  • Basic Knowledge of web servers’ protocol
  • Setup new technologies as and when required along with Manager


Requirement:

  • Experience with system / network design including ensuring all components work together
  • Hands of experience on Windows Server 2008/12/16, Domain controller, WSUS, DFS Replication.
  • Minimum 3+ years of experience as a IT Administrator
  • Understanding of Microsoft Licensing and Office365 products i
  • Experience deploying / troubleshooting OneDrive and SharePoint related user issues
  • Working experience on Office365 Exchange
  • Hands of experience on Cyberoam or other UTM/NG firewall devices
  • Understanding of ISO 27001:2013 controls
  • Experience Amazon AWS and products
  • Amazon AWS products (S3, EC2)
  • Experience in vendor management

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