Customer Retention

18 hours ago

India GaneshaSpeaks.com Full time

Company Description GaneshaSpeaks.com focuses on Wellness and Astrology to help the world live better. Launched in 2003 by Shree Bejan Daruwalla and Mr. Hemang Arunbhai Pandit, it has become one of the most preferred brands online. The company aims to provide accurate and reliable astrological advice and wellness solutions to its clients. Role Description This is a full-time on-site role for a Customer Retention and Reactivation Specialist located in Ahmedabad. The Specialist will be responsible for Customer retention and reactivation and Revenue Growth. This has to be driven through indepth Customer data analysis, devising strategic marketing promotions and apt use of marketing automation tools. He / She is required to c ollaborate with Growth, Product, Content, and Ops teams to achieve revenue targets. Key Requirements 4+ years of experience in Online Sales & Marketing, Customer Retention and Revenue Generation. A bachelors degree. Professional degree preferred(MBA / B.E.) Role & Responsibilities Build & optimize retention and reactivation journeys on MoEngage and other available tools and channels. Reactivate dormant users with personalized offers and communication. Own retention, reactivation, and repeat sales targets. Run multichannel campaigns (Push, Email, SMS, WhatsApp, In-App). Segment users, run A/B tests, and improve CTRs & conversions. Track performance metrics (retention, reactivation, CLV) and share insights. Skills & Qualifications 2–5 years in marketing automation CRM, retention, or online sales—in a D2C or a consumer brand. Strong knowledge of marketing automation (MoEngage/CRM tools). (optional) Excellent analytical, communication, and sales persuasion skills. Proven record of achieving retention/reactivation or sales targets for a consumer business Must be target driven.

  • Senior Manager

    18 hours ago

    India GIVA Full time

    Job Title: Senior Manager, Customer Retention & Revenue Job Summary As the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the...

  • Senior Manager

    18 hours ago

    India GIVA Full time

    Job Title: Senior Manager, Customer Retention & Revenue As the Senior Manager of Customer Retention & Revenue, you will co-own critical revenue metrics with the leadership team. This is a high-impact, strategic role focused on maximizing the Lifetime Value (LTV) of GIVA's customers across both Online and Offline channels. You will lead the strategy,...

  • Retention Specialist

    3 weeks ago

    Delhi, India Zafify Full time

    Job Description Experience: 3+ years CTC: 10 LPA Responsibilities: Ownership of CRM Channel & Customer Retention: Take ownership of the CRM channel and customer retention efforts to drive long-term customer satisfaction and loyalty. Planning & Execution of CRM Channels: Develop and execute various CRM channels including email, notifications, SMS, WhatsApp,...

  • Retention Specialist

    4 weeks ago

    Mumbai, India Qrata Full time

    Job Description Job Title - Associate Manager/Manager - Marketing & Communications Role Overview - Retention Marketing - Associate Manager / Manager to lead CRM growth across paid channels (SMS, WhatsApp, RCS, and more). This role is pivotal in driving both Visit and Revenue contributions during Sale and BAU (Business-as-Usual) periods, while also...

  • Manager -Collection & Retention Field

    1 week ago

    India Vodafone Idea Limited Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Retention Marketing Program Manager

    4 weeks ago

    India Nykaa Full time

    Role Overview : Responsible for designing and executing customer lifecycle strategies at a brand and category level, with a focus on acquisition, retention, loyalty, and conversion. You will drive customer engagement and business growth across both Luxe and non-Luxe brands. This role requires strong analytical skills, cross-functional collaboration, and the...

  • Retention Manager – Growth Marketing

    7 days ago

    Dadar, Maharashtra, India Hunarstreet Technologies Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Key Responsibilities: 1) Customer Segmentation and Analysis: • Conduct thorough analysis of customer data to identify key segments. • Develop strategies for personalized communication (via SMS, Email, WhatsApp & Bot) based on customer segments. • Utilize data insights to enhance the overall customer experience and satisfaction. 2) Retention Campaign...

  • Lead Customer Care and Retention

    3 weeks ago

    Noida, India Monotype Full time

    Job Description Lead - Customer Care and Retention Are you our TYPE Monotype Global Named One of the Most Innovative Companies in Design by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed...

  • Manager-Collection & Retention Field Exe

    1 week ago

    India Vodafone Idea Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Inbox Architect

    4 weeks ago

    India Porcellia Full time

    (Because keeping customers hooked is harder and smarter than getting new ones.)You don’t just send emails—you design experiences that make customers stay. You understand that retention isn’t about inboxes; it’s about loyalty, relevance, and timing. You know how to connect data with emotion, flows with storytelling, and performance with empathy.At...