Customer Success Associate
2 weeks ago
Role Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences. Key Responsibilities: Client Onboarding & Engagement: • Assist in onboarding new clients, ensuring a seamless transition and setup process. • Conduct regular check-ins with clients to understand their needs and provide proactive support. • Help resolve client issues promptly, ensuring a high level of satisfaction. Relationship Management: • Build and maintain strong relationships with clients by providing personalized service and solutions. • Support the creation of engagement strategies to enhance client retention and loyalty. • Gather and analyze client feedback to identify areas for improvement. Customer Success Support: • Collaborate with the sales and operations teams to address client concerns and enhance service delivery. • Maintain accurate records of client interactions and updates in the CRM system. • Assist in preparing client success reports and presentations. Upselling & Cross-Selling: • Identify opportunities for upselling and cross-selling BHIVE’s products and services. • Communicate value propositions effectively to meet client requirements. Market Research & Insights: • Conduct research to understand client industries, challenges, and trends. • Provide actionable insights to the team to improve the customer experience. Qualifications: • Fresh graduate with a bachelor‘s degree in commerce, Business Administration, or related fields. • Basic understanding of customer success principles and practices. • Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. • Strong communication, problem-solving, and interpersonal skills. • Positive attitude and eagerness to learn. Skills: • Excellent organizational and multitasking abilities. • Empathy and a customer-focused mindset. • Self-motivated and proactive in identifying solutions. • Ability to thrive in a fast-paced and dynamic environment.
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
1 week ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bandra, India BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
15 hours ago
Bandra, Maharashtra, India, Mumbai BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Executive
2 days ago
Bandra, Mumbai, Maharashtra, India THE SMART FELLOWSHIP Full timeOur Client has appointed us to identify and hire a **Customer Service Executive** **Short description of company**: The company helps 400+ D2C brands grow faster by turning scattered e-commerce and marketing data into clear, actionable insights. Backed by top D2C founders and micro VCs, their platform offers real-time dashboards, smart reports, and tools...
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Customer Service Associate
2 hours ago
Bandra, Mumbai, Maharashtra, India Skill Nitro Full timeIn this role you will be the primary contact for our Guests seeking assistance through chat & phone. You will provide prompt, courteous, and knowledgeable responses to inquiries and ensure a positive guest experience. This role requires excellent communication skills, a strong understanding of our products and services, and the ability to handle multiple...
