Customer Service Representative

6 days ago


Mohali, India TP Full time

About the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance As a key member of our team, you'll provide exceptional customer service, resolve queries, and drive customer satisfaction.ResponsibilitiesHandle customer inquiries via phone, email, or chatResolve customer complaints and issuesProvide product/service informationMeet performance metrics and targetsQualifications1+ year of BPO experienceGrad and Under-graduate degreeExcellent communication skillsAbility to work in rotational shifts (for males) or day shifts (for females)Required SkillsStrong customer service orientationEffective problem-solving skillsAbility to work in a fast-paced environmentPreferred SkillsExperience in a similar roleFamiliarity with customer service softwarePay range and compensation packageCompetitive CTC of ₹24000Fresher-20k6-month experience in Bpo-21k6-month Experience in Travel-24kEqual Opportunity StatementTeleperformance is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic.If you're passionate about delivering exceptional customer service, apply nowKindly share your resume :-HR Deepak- Email ID Address - Bestech Business Towers sector 66 Mohali Teleperformance Recruitment Area Ground floor Tower A```



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