Assiduus | IT Executive | bangalore

2 weeks ago


bangalore, India Assiduus Full time
We are looking for an IT engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining all employee operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.
Your goal will be to provide effective IT assistance across all aspects of the business and ensure that our technology infrastructure runs smoothly and efficiently.
Job description
3+ years of experience with Windows desktop, Laptops and server’s support.
Installing, Configuring Windows 10 & Windows 11 as clients.
Manage employee onboarding & offboarding activities.
Review and analyze IT support tickets, respond to the tickets appropriately in a timely manner.
Install, configure, and maintain the regular updates of Windows and Antivirus.
Installation & troubleshooting of Local and Network printers.
Diagnoses and troubleshoots problems encountered with Desktop/Laptop hardware, software and peripherals.
Good knowledge on configuring and fixing the issues related to O365 Apps and Outlook.
Very Good knowledge on Google Workspace & Email solutions of Microsoft
Knowledge on installing and configuring Windows software’s
Basic Knowledge on Windows Active directory environment.
Manages inventory of IT related devices and Software in the company asset inventory.
Basic Knowledge of LAN, WAN, Routers, Network Switch & Cabling (including understanding of Ethernet, DNS, DHCP, TCP/IP routing)
Require to work with multiple vendors to resolve any hardware related issues.
Ability to provide technical support through phone & web based remote tools.
Troubleshoots software and/or hardware issues/failures
Knowledge of troubleshooting printers in office and warehouse and work with support and vendors for resolution of the same.
Knowledge of Cyber Security, backups, monitoring tools like Acronis or Apex. Co ordinating with the vendor for successful implementation.
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Hands-on experience in networking, routing, and switching
Configure and Manage Wireless Access Points
Manage file servers and printer servers
Handling Outlook and Mailbox related issues
Assist users in connecting Video conferencing applications such as Zoom, Webex, etc.
Requirements:
Bachelor's degree in engineering or related fields.
Preferably worked in an enterprise IT environment.
Must have good interpersonal and communication skills.
Excellent problem-solving skills, with a demonstrated ability to identify and solve problems.
Excellent problem-solving skills and Documentation Skills.
Good communication skills (Verbal & Written) and ability to work within a 24x7 support environment.
Why Assiduus?
Assiduus: Your Cross-Border E-Commerce Groove
Rocking the scene since 2018, accelerating global sales with tech finesse.
Ranked #8 in the Deloitte Fast 50 and recognised by In 5000 and Forbes
100+ team members worldwide, the 3rd largest E-commerce Accelerator.
Join our team for equal opportunities, diversity, and innovation.
Let's make waves together at Assiduus
What's off the table? Here's our list of non-negotiables:
No Blame games.
We are not spoon-feeders, All we have are the crazy ones who carve their own paths.
Yes Mam - No Mam No Boss culture
Psst... Interview Hacks to crack the role;)
Show us:
You are a hustler
You have the ability to work creatively under pressure.
You are results-oriented and can be confident while staying humble, persuasive and relentless.
Send us a personalised email at
A Glimpse of Us:
Visit our website at you find the above details interesting; we encourage you to apply. We are building a diverse team whose skills balance and complement one another.
Assiduus is an equal opportunity employer and we value diversity. We do not
discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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