myGwork | Business Analyst, WWCP Hercules
1 day ago
DESCRIPTION:
Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand problems? Imagine collaborating with diverse teams from around the world, bringing unique perspectives together to drive meaningful change? If so, the WWCP Hercules team is looking for a highly skilled and motivated individual who can develop and apply domain/process expertise, deploy data visualization, manage stakeholders and provide analytical solutions to answer queries. This is YOUR opportunity to be a vital part of a dynamic team, shaping the future of customer engagement on a global scale.
Key job responsibilities
•Understand the various operations across the team.
•Manage high severity requests by collaborating with different teams to mitigate risks to business, customer experience and associate experience.
•Execute high impact mitigation actions using various tools.
•Work closely with product teams and align them with respect to your focus area.
•Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into an actionable format.
•Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities.
•Suggest changes for improvement of processes and amend SOP's once they are approved.
•Plan and execute the identified projects by working with various teams.
•Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
BASIC QUALIFICATIONS:
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
PREFERRED QUALIFICATIONS:
- Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
- Experience using very large datasets
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
myGwork | **Business Analyst, WWCP
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand...
-
myGwork | Business Analyst, WWCP
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand...
-
Business Analyst, WWCP
1 day ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand...
-
Business Analyst, WWCP
1 day ago
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you driven by the desire to create and execute solutions that truly put customers first and make a global impact? Do you like to dive deep to understand...
-
Global Customer Solutions Expert
2 days ago
Hyderabad, Telangana, India myGwork Full timeThis is an exciting opportunity to join the WWCP Hercules team as a Global Customer Solutions Expert. Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, values diversity and innovation.We are looking for a highly skilled and motivated individual who can develop and apply domain/process...
-
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Have you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service...
-
Forecast Analyst
2 days ago
Hyderabad, Telangana, India myGwork Full timeThis role is with myGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly. Job Description:Customer Service Innovation LeaderWe are looking for an experienced professional with excellent analytical skills and strong business acumen to join our Forecasting team...
-
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us!We are part of the...
-
Business Solutions Consultant, WWCP Hercules
2 days ago
Hyderabad, Telangana, India myGwork Full timeThis is an exciting opportunity to be a vital part of a dynamic team shaping the future of customer engagement on a global scale. Amazon's inclusive culture empowers employees to deliver results for customers.Key responsibilities include understanding various operations across the team, managing high-severity requests, and collaborating with different teams...
-
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us!We are part of the...
-
Global Solutions Analyst
2 days ago
Hyderabad, Telangana, India myGwork Full timeAbout myGworkmyGwork is an inclusive employer and a member of the LGBTQ+ business community.Job DescriptionOverviewThis role involves collaborating with diverse teams to drive meaningful change and develop domain/process expertise, deploy data visualization, manage stakeholders, and provide analytical solutions to answer queries.ResponsibilitiesUnderstand...
-
Capacity Planning Expert
2 days ago
Hyderabad, Telangana, India myGwork Full timeThis role is with myGwork, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.About the Role:We are seeking a highly skilled Capacity Planning Expert to join our team at Amazon. As a key member of our Worldwide Customer Service Capacity Planning (WWCP) organization, you will play a critical role in...
-
myGwork | Business Analyst I
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Analytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have...
-
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Have you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service...
-
myGwork | Sr. Product Manager
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We harness cutting-edge machine learning and forecasting technologies to revolutionize supply-demand matching across diverse workforce planning sectors. Our dynamic,...
-
myGwork | Business Analyst II
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for...
-
myGwork | Sr. Business Analyst, Planning
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Join Amazon's HR team and help make a difference for all Amazonians! We are currently looking for a Business Analyst to drive actionable insights through sustainable...
-
myGwork | Business Analyst
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Our mission at Finance Analytics is to provide complete and accurate data for financial and business reporting and analytics. As such, Finance Analytics designs,...
-
myGwork | Collection Analyst
1 day ago
hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve...
-
Hyderabad, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us!We are part of the...