Hardware support engineer
4 weeks ago
Department: IT
Location: Mullupadi, Pollachi main road, Coimbatore
Reporting To: Sr. Manager – Information Technology
Role Description
This is a full-time on-site role for a Hardware Support Engineer. The Hardware Support Engineer will be responsible for providing technical support, troubleshooting hardware issues, and ensuring smooth operations of hardware systems at the facility.
Skills
Hardware Support and Troubleshooting skills
Analytical Skills and Technical Support experience
Strong knowledge of hardware systems
Excellent problem-solving abilities
Qualification
Bachelor Degree in Computer Science
1 or 2 Years experience in Hardware Support
Basic Knowledge in CCTV Handling
Key Responsibilities :
Responding to technical support calls from end users of computers and software applications
Setting up and installing new computers, networks and software
Setting up user accounts and profiles on the network
Installing updates, known as patches, to software applications
Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
Diagnosing and fixing network problems and hardware or software faults
Maintaining inventories of hardware and software
Managing backups of servers, in case of data loss
Setting up and configure CCTV cameras
Diagnosing CCTV Camera issues
Benefits:
Salary best in the Industry
Comprehensive Insurance Policy
Annual Bonus
Learning and Growth opportunities
Employee welfare schemes
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