Quality monitoring analyst

5 days ago


Mumbai, India Brace Infotech Private Ltd Full time

QA – SAP QA: Responsibilities and Qualifications Selected Responsibilities # Test SAP BRIM (SOM, CI, CC) using FIORI application, Test SAP OTC and RAR modules # Develop a comprehensive framework for software testing, and organize testing activities for new and existing releases # Coordinate with other QA Leads, project managers, development managers, system administrators, architects and DBA members # Lead and develop functional, system, regression, load, integration, and performance test scenarios # Collaborate with development leads and business analysts to design and create test data required to drive test scenarios # Run test execution for assigned projects, which includes monitoring of the test execution progress, Defect resolution, issue management # Maintain the overall quality of Project Deliverables and oversee all stages of testing # Oversee integration, functional, system, regression, load, integration, performance, and UAT test scenarios # Incorporate industry quality assurance testing standards, best practices, and tools into Service Now environment Qualifications # BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience #8 years experience testing SAP OTC, RAR and SAP BRIM applications # Proficiency in SAP GUI, FIORI, RAR, OTC and BRIM. #5+ years of experience in quality assurance, with a thorough knowledge of software development life cycle principles and quality assurance methodology #5+ years of experience in working with developers, project and release managers, system administrators, business analysts, and database administrators # Significant background in application design and programming, with a full comprehension of SDLC and the ability to understand trace matrices # Strong analytical skills and broad knowledge of the applications supported # Significant direct experience and knowledge of quality assurance for various applications, web platforms, reporting, and analytics # Expert knowledge of quality assurance methodology experience such as Continuous Integration and test driven development # Previous experience managing multiple projects, conducting project risk assessments, and communicating these assessments # Proven experience and understanding of all phases of the development lifecycle including: scoping, requirements, design, construction, integration, and testing # Proficiency with test automation tools (i.e., Unified Functional Test (UFT), Load Runner, etc.) and Test Management Tools (i.e., Application Lifecycle Management (ALM), etc.) # Excellent communication skills (written and oral) and problem-solving ability # Proven experience leading a team of QA engineers


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