Lead Monitoring Analyst

1 week ago


Mumbai, India Acharyaconsulting Services Full time

Job Description :We are seeking a skilled and proactive Monitoring Lead Analyst to spearhead infrastructure monitoring operations and mentor a team of junior analysts. The ideal candidate will have hands-on experience with leading monitoring platforms and a strong foundation in OS administration. This role involves setting up proactive monitoring strategies, optimizing alert workflows, and driving continuous improvement in system :- Lead the deployment, configuration, and optimization of monitoring tools including SolarWinds, ManageEngine, and Zabbix- Define monitoring standards and thresholds for system performance, network health, and application uptime- Mentor L1/L2 monitoring analysts and guide incident triage, resolution, and escalation protocols- Collaborate with system and network admin teams to ensure holistic infrastructure coverage- Perform deep-dive analysis of recurring issues and initiate problem management workflows- Conduct periodic audits of monitoring coverage and reporting efficiency- Create and maintain dashboards, reports, and executive summaries for availability and performance KPIs- Support OS-level diagnostics and root cause analysis across Windows/Linux :- Strong understanding of OS administration (Windows and/or Linux)- Proficiency in SolarWinds, ManageEngine, and Zabbix including agent setup, SNMP configurations, and alert customizations- Familiarity with automation scripting (PowerShell, Bash) and integration with ITSM tools- Excellent communication and documentation skills- Proven leadership experience in NOC or infrastructure monitoring environments- 4-7 years of experience in infrastructure monitoring, with at least 1-2 years in a lead or mentoring role- Certifications in OS administration or monitoring tools are a plus (e.g., SolarWinds Certified Professional) (ref:hirist.tech)



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