
Lead Monitoring Analyst
3 weeks ago
Job Description :
We are seeking a skilled and proactive Monitoring Lead Analyst to spearhead infrastructure monitoring operations and mentor a team of junior analysts. The ideal candidate will have hands-on experience with leading monitoring platforms and a strong foundation in OS administration. This role involves setting up proactive monitoring strategies, optimizing alert workflows, and driving continuous improvement in system :
- Define monitoring standards and thresholds for system performance, network health, and application uptime
- Mentor L1/L2 monitoring analysts and guide incident triage, resolution, and escalation protocols
- Collaborate with system and network admin teams to ensure holistic infrastructure coverage
- Perform deep-dive analysis of recurring issues and initiate problem management workflows
- Conduct periodic audits of monitoring coverage and reporting efficiency
- Create and maintain dashboards, reports, and executive summaries for availability and performance KPIs
- Support OS-level diagnostics and root cause analysis across Windows/Linux :
- Proficiency in SolarWinds, ManageEngine, and Zabbix including agent setup, SNMP configurations, and alert customizations
- Familiarity with automation scripting (PowerShell, Bash) and integration with ITSM tools
- Excellent communication and documentation skills
- Proven leadership experience in NOC or infrastructure monitoring environments
- 4-7 years of experience in infrastructure monitoring, with at least 1-2 years in a lead or mentoring role
- Certifications in OS administration or monitoring tools are a plus (e.g., SolarWinds Certified Professional)
(ref:hirist.tech)-
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