Lead Monitoring Engineer
2 days ago
We are seeking a skilled and proactive Monitoring Lead Analyst to spearhead infrastructure monitoring operations and mentor a team of junior analysts. The ideal candidate will have hands-on experience with leading monitoring platforms and a strong foundation in OS administration. This role involves setting up proactive monitoring strategies, optimizing alert workflows, and driving continuous improvement in system observability.
Role & responsibilities
Lead the deployment, configuration, and optimization of monitoring tools including SolarWinds, ManageEngine, and Zabbix
Define monitoring standards and thresholds for system performance, network health, and application uptime
Mentor L1/L2 monitoring analysts and guide incident triage, resolution, and escalation protocols
Collaborate with system and network admin teams to ensure holistic infrastructure coverage
Perform deep-dive analysis of recurring issues and initiate problem management workflows
Conduct periodic audits of monitoring coverage and reporting efficiency
Create and maintain dashboards, reports, and executive summaries for availability and performance KPIs
Support OS-level diagnostics and root cause analysis across Windows/Linux platforms
Preferred candidate profile
Strong understanding of OS administration (Windows and/or Linux)
Proficiency in SolarWinds, ManageEngine, and Zabbix including agent setup, SNMP configurations, and alert customizations
Familiarity with automation scripting (PowerShell, Bash) and integration with ITSM tools
Excellent communication and documentation skills
Proven leadership experience in NOC or infrastructure monitoring environments
4–7 years of experience in infrastructure monitoring, with at least 1–2 years in a lead or mentoring role
Certifications in OS administration or monitoring tools are a plus (e.g., SolarWinds Certified Professional)
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