Director of RCM

1 day ago

India Arrow Full time
Job Description – Director of Revenue Cycle Management (RCM)

Location: Remote

Reports To: CEO / VP of RCM (U.S.-based)

Team Oversight: 25–40 offshore billers, AR callers, credentialing specialists, and auditors (India-based team)

Role Overview

The Director of RCM will provide strategic leadership and operational oversight for our offshore billing operations, ensuring end-to-end revenue cycle performance for U.S. healthcare provider clients. This leader will be responsible for building robust processes, maintaining payer compliance, driving collections, minimizing denials, and mentoring offshore teams to deliver world-class results.

Key Responsibilities Strategic Leadership
  • Define and execute the vision for RCM operations in alignment with company growth and client expectations.
  • Develop policies, SOPs, and workflows that optimize revenue cycle performance across specialties (Orthopedics, Physical Therapy, Dermatology, Behavioral Health, Rheumatology, etc.).
  • Partner with U.S. leadership to ensure client needs, compliance standards, and performance goals are consistently met.
Operational Management
  • Oversee the daily operations of the billing team in India, including charge entry,

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