Sales Administrator

Sales Designation: Pre-Sales Coordinator Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious, smart home experience that is seamless and beyond compare. Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in innovation. We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating not only to meet but redefine global standards. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach. Visit our website: Watch us on YouTube: The Pre-Sales Coordinator is a vital link between sales, customers, and operations, and ensures seamless execution, data management of pre-sales activities. This role is responsible for managing planning and scheduling, CRM data accuracy, adherence to sales frameworks, and facilitating solution-related processes. The coordinator is key in optimizing workflows, enhancing data-driven decision-making, and improving operational efficiency. By maintaining structured processes and ensuring compliance, this role directly contributes to increased sales effectiveness, customer satisfaction, and business growth. Planning and Scheduling Update and maintain the Monthly, Weekly, and Daily Plans in coordination with the sales team. Publish Management Information System (MIS) reports on Plan vs. Actual performance. CRM Data Management Ensure accurate and complete data entry for customers and projects in the CRM. Conduct regular CRM audits to identify and rectify discrepancies. Monitoring the 6SWS Framework Track and ensure adherence to the 6SWS Framework across sales and operations teams. Collaborate with Sales and Operations teams to resolve deviations or challenges. Ensure timely data entry from sales team interactions within 24 hours of engagement. Send reminders for pending updates and validate the accuracy of data entered. Provide prompt support for issues related to leads and CRM data management. Post-Sale Feedback and Lost Case Updates Conduct automated customer feedback surveys post-sales closure. Initiate feedback calls to understand sales closure experiences. Monitor lost case feedback through automated calls and follow-up interactions. Report administratively to the City Head and functionally to the MIS and CRM Manager . Efficient Planning: Accurate CRM Data: Enhanced decision-making with reliable and validated data. Actionable Insights: Data-driven recommendations to refine lead generation and sales strategies. Bachelor’s degree in Business Administration, Sales, Operations, or a related field. ~2-5 years of experience in Pre-Sales, Sales Coordination, CRM Management, or related functions. ~ Strong proficiency in CRM tools and data management. ~ Detail-oriented with a focus on process compliance and data integrity . The opportunity to be at the forefront of the home automation industry, working with high-end clientele. Competitive salary, commission structure, and benefits. Professional growth opportunities in a rapidly expanding company. We celebrate diversity and are committed to creating an inclusive environment for all employees.