E-commerce Manager

2 weeks ago

kochi, India I Know A Guy Full time

Position: E-commerce Manager Brand: Aquench (Electrolyte & Hydration Solutions) Company: Protectol Healthcare Pvt. Ltd. Location: Kochi, India Reports to: Brand Manager About the Company Protectol Healthcare Pvt. Ltd. is a growing FMCG & healthcare company committed to delivering innovative wellness and hydration solutions. Our flagship brand, Aquench , is a scientifically formulated electrolyte drink designed to support hydration, energy, and performance. We are now seeking a dynamic and results-driven E-commerce Manager to spearhead Aquench’s digital growth across multiple platforms. Role Overview The E-commerce Manager will be responsible for managing and scaling Aquench’s online sales channels, including D2C platforms, leading e-commerce marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.), and strategic online partnerships. This role demands strong analytical skills, growth mindset, and hands-on execution capability. Key Responsibilities 1. Strategy & Planning Develop and execute Aquench’s e-commerce growth strategy aligned with brand and business objectives. Identify new digital channels and partnerships for expansion. 2. Marketplace Management Manage product listings, content optimization, pricing, and inventory on marketplaces (Amazon, Flipkart, Blinkit, Zepto, etc.). Handle vendor/seller central portals, ensuring compliance with marketplace policies. Negotiate with platform teams for visibility, offers, and marketing placements. 3. D2C Growth Build and manage Aquench’s direct-to-consumer (D2C) store. Oversee customer journey optimization (UI/UX, cart conversions, checkout, and retention). Implement subscription models, bundling, and loyalty programs. 4. Sales & Performance Marketing Plan and execute campaigns for sales growth, visibility, and conversions. Work with digital marketing team on performance ads (Google, Meta, Amazon Ads). Track ROAS, CAC, and CLTV to ensure profitability. 5. Operations & Supply Chain Coordinate with warehousing, logistics, and distributors for smooth fulfillment. Manage demand forecasting, returns, and SLA adherence. 6. Data & Reporting Analyze sales data, consumer trends, and competitor activity. Prepare weekly/monthly performance reports with actionable insights. Qualifications & Skills 3–4 years of experience in E-commerce management (FMCG/Healthcare preferred). Proven track record of scaling D2C or marketplace sales. Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, Blinkit/Zepto ops . Understanding of SEO, performance marketing, and analytics tools. Excellent negotiation, problem-solving, and communication skills. Strong analytical mindset with proficiency in Excel/Google Sheets. What We Offer Opportunity to build and scale a fast-growing hydration brand . A performance-driven, collaborative work culture. Competitive compensation with growth-linked incentives. Provident Fund (PF). Comprehensive Medical Insurance. Cellphone reimbursement.

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